Susan Brockmeier
Susan Brockmeier at Mungenast Lexus of St. Louis
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Susan Brockmeier | Page 3

Delivery Coordinator

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Susan Brockmeier

February 10, 2022

Dealership Rating
Employee Rating

We have recently purchased our 8th car from Nate Hopson going back to 1998. Nate has been the our go to man all these years because he is thorough and very pleasant to work with. He covers all the bases More

by k8ewags
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint

Feb 11, 2022

Mungenast Lexus of St. Louis responded

Thank you for your continued support of Nate and Mungenast Lexus Of St. Louis! We are thrilled that he always delivers such an excellent purchase experience and we look forward to welcoming you back in the future. Safe travels until your next visit!

January 05, 2022

Dealership Rating
Employee Rating

Very knowledgeable on the car that they are selling and the advantage of getting that model or type of vehicle. More

by Penilla9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Laaksonen, Spencer O’Brien , Steve Zitko, Robert,Miller

Jan 06, 2022

Mungenast Lexus of St. Louis responded

It's fantastic to hear how much you appreciate our team's expertise and automotive advice. We're always happy to guide you through our inventory at Mungenast Lexus Of St. Louis. Many thanks for trusting us to assist with your search, and we wish you safe travels on the road ahead!

October 19, 2021

Dealership Rating
Employee Rating

Everyone we dealt with here went the extra mile, so to speak :), especially in this time of new-car scarcity. Nate found the perfect 2022 car for me very quickly and couldn't have been any easier to work More

by CRocca
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Sherry Overhoff , Robert Miller

Oct 20, 2021

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such an outstanding purchase experience working with Nate and the Mungenast Lexus Of St. Louis team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 24, 2021

Dealership Rating
Employee Rating

Very positive experience with Jeff Johnson made the sale fast and painless.Highly recommend Jeff if your looking for a new car.Mungenast is Lexus IS the best.Also thanks to Chelsea and Ellie and Sherry More

by Howardfuture
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Sherry Overhoff , Chelsea Elledge, Ellie Walsch

Sep 24, 2021

Mungenast Lexus of St. Louis responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Mungenast Lexus Of St. Louis! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Jeff, Chelsea, Ellie, and Sherry were able to send you home in a car that is right for you. Enjoy!

September 03, 2021

Dealership Rating
Employee Rating

Jeff Johnson, John Uglow and Robert Miller all delivered excellent customer service to my wife and I. We couldn’t be happier with their service and with our new RX 450h. Thanks More

by jimandcarolyn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, John Uglow, Brendan Laaksonen, Tom Fogerty , Tony Galibert, Robert Miller

Sep 07, 2021

Mungenast Lexus of St. Louis responded

Hearing from happy customers makes our day! Congratulations on your new Lexus RX 450h, and thank you for trusting Mungenast Lexus Of St. Louis to help you find it. Take care!

September 02, 2021

Dealership Rating
Employee Rating

We have purchased or leased 6 cars from Nate Hopson and he always makes it an enjoyable experience. He always wants to make sure you get the car you definitely want, not just settle for any car. We have More

by Longtime
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson , Mitch & Rob Miller

Sep 02, 2021

Mungenast Lexus of St. Louis responded

Hello - We are so happy to hear you've had such a positive experience with Mungenast Lexus of St. Louis. We will let Nate know how much you enjoyed working with him as well as the rest of our team members. Our dedication to making our customers happy is what it's all about! We hope you enjoy your new Lexus.

September 01, 2021

Dealership Rating
Employee Rating

Was a wonderful and stress less car purchase. No pressure and all questions answered honestly and accurately. Great salesman, financial help and technical explanation. I will definitely recommend More

by lindap2209
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Sherry Overhoff , Mark Herwitz

Sep 01, 2021

Mungenast Lexus of St. Louis responded

Linda, we're so pleased that every step of our purchase was successful thanks to our informative and transparent staff. Thank you so much for recommending Mungenast Lexus Of St. Louis and we hope you enjoy every moment in your new vehicle!

August 23, 2021

Dealership Rating
Employee Rating

We recently purchased two new vehicles through Kyle Blake at Mungenast Lexus and could not be happier. Our past seven cars have come from Mungenast and that speaks volumes regarding their professionalism du More

by PSchniepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Blake, Bric Flint

Aug 23, 2021

Mungenast Lexus of St. Louis responded

Congratulations on your new vehicles! We are thrilled that Kyle and the team took such terrific care of you throughout the purchase process and earned your loyal business. Thank you from all of us at Mungenast Lexus Of St. Louis!

June 28, 2021

Dealership Rating
Employee Rating

Very professional and accommodating. Nate Hopson is simply the best in terms of sales and customer focus. I have bought 3 cars from Nate and wouldn’t think of buying from anybody else. The entire staff More

by dailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Galibert

Jun 29, 2021

Mungenast Lexus of St. Louis responded

Thank you for taking the time to leave us a review! We are pleased to hear that Nate takes such good care of you here at Mungenast Lexus Of St. Louis, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

June 26, 2021

Dealership Rating
Employee Rating

Great service, fair price and fair trade value. The easiest car purchase I have ever experinced. More

by Joe H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Mungenast Lexus of St. Louis responded

Joe, it makes our day to hear that our team delivered the easiest car-buying experience you have ever had! Thank you for choosing Mungenast Lexus Of St. Louis and for taking the time to review our work. Enjoy your new ride!

Jun 28, 2021

Joe H responded

I have had the car for a couple of days, will be back at the dealership for accessory installations on Thursday. I am enjoying the Lexus experience. I did not mention the tech guy that helped me understand the car, he was very nice as well. Thanks Again, Joe H

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