Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus
Refer Me

Teresa Wilson | Page 3

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

Contact Me
not yet
rated
162 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

not yet
rated

162 Reviews

Write a Review

162 Reviews of Teresa Wilson

December 16, 2020

Dealership Rating
Employee Rating

Very rude dishonest company would. Ot recommend to anyone for service picked up car from service after having it for weeks and took it across street to get fixed DO NOT GO HERE More

by Nevergohere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 16, 2020

Germain Toyota of Columbus responded

We are sorry to learn of your less than stellar experience with our dealership. We would like to learn more about your visit and address your concerns directly with you. Please contact our customer relations manager Mahogany Nolen at 614-759-3026 or mahoganynolen@germainmotor.com with further details. Mahogany is eager to assist. Best Regards, Rich Newsome General Manager

December 11, 2020

Dealership Rating
Employee Rating

I had a great experience with Germain Toyota. They were FAST and FRIENDLY. They didn’t try to tell me I needed extra things done to my vehicle to try and make more money off of me. They did the job I asked More

by Carrieellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Germain Toyota of Columbus responded

Carrieellen, Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Best Regards, Rich Newsome General Manager

December 05, 2020

Dealership Rating
Employee Rating

Service representative was rude, and not informative. Rushed us out the door without details of what was done. Had to call back the next day to request paperwork on what was done. More

by MMUNCIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 08, 2020

Germain Toyota of Columbus responded

We sincerely apologize for your experience and are sorry if you felt any team member came across as being rude as that is never acceptable or our intentions here at Germain. We appreciate you taking the time to speak with our customer relations manager Mahogany regarding your visit. Unfortunately, on the day of your visit, our printers were being worked on and our car wash was down both of these situations should have been properly communicated with you and all of our guests. We thank you for bringing this matter to our attention so in the future we may better serve our guests. Best Regards, Rich Newsome General Manager

December 02, 2020

Dealership Rating
Employee Rating

Staff was friendly and professional Waiting area was Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge yo More

by GPDOG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Hilt , Crystal Brown, Maria Johnston, Joe Mathias

Dec 03, 2020

Germain Toyota of Columbus responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that our team helped to make your experience such a positive one. Best Regards, Rich Newsome General Manager

December 02, 2020

Dealership Rating
Employee Rating

Great work! Friendly people! Awesome customer service. There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks More

by kaygee310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

Dec 03, 2020

Germain Toyota of Columbus responded

It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Best Regards, Rich Newsome General Manager

November 24, 2020

Dealership Rating
Employee Rating

Germain Toyota is a professional environment, the building is clean and their service was efficient and timely. The people are friendly and courteous and make doing business a pleasure. More

by Tony5574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Lincoln Elston , Luke Eastwood, Omar Jackson, D'Lacy Stith

Nov 25, 2020

Germain Toyota of Columbus responded

Tony, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

November 18, 2020

Dealership Rating
Employee Rating

Teresa Wilson is an exemplary service manager who works well with the customers. She is patient, knowledgeable ,honest and efficient! Teresa answers our questions and responds to our concerns. Thank you f More

by wdistel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Germain Toyota of Columbus responded

Thank you for taking the time to share such kind words about your experiences with Teresa. We are fortunate to have Teresa as a member of our team ensuring the complete satisfaction of our valued customers. Best Regards, Rich Newsome General Manager

November 17, 2020

Dealership Rating
Employee Rating

They have always been professional, friendly and efficient. I just had an oil change and tire rotation. There was some kind of mixup, and I was called to come in before it was ready. They gave me a More

by Mariann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Germain Toyota of Columbus responded

Mariann, We thank you for choosing Germain Toyota for your automotive service needs. We do apologize for any inconvenience the mixup may have caused. Our team looks forward to our continued relationship, see you next time. Best Regards, Rich Newsome General Manager

November 17, 2020

Dealership Rating
Employee Rating

Great customer service! Most of the staff was very inviting. Quick and efficient. Did not have to wait at all. Checkout was fast. Highly recommend More

by willial343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

Nov 18, 2020

Germain Toyota of Columbus responded

We appreciate you taking the time to leave us this review as well as for your business. Best Regards, Rich Newsome General Manager

November 16, 2020

Dealership Rating
Employee Rating

Needed outside mirror replaced. Everything was clearly explained, the repairs were finished in a timely manner as promised. Theresa was the representative I dealt with; she was knowledgeable and very cou More

by BoltsFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Germain Toyota of Columbus responded

We thank you for leaving Teresa and our team this kind review. Providing our guests with quality service is our goal here at Germain. See you next time. Best Regards, Rich Newsome General Manager

Dealership Inventory (189 Vehicles)

new 2024 Toyota Tundra car, priced at $66,533
2024 Toyota Tundra
new
Midnight exterior
Automatic
Four-wheel Drive
used 2023 Toyota Tacoma car, priced at $34,043
2023 Toyota Tacoma
used
Ice Cap exterior
Automatic
Rear-wheel Drive
used 2022 Honda Odyssey car, priced at $37,995
2022 Honda Odyssey
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
used 2019 Toyota Corolla car, priced at $14,925
2019 Toyota Corolla
used
Black Sand Pearl exterior
CVT
Front-wheel Drive
used 2017 Jeep Wrangler car, priced at $16,370
2017 Jeep Wrangler
used
Bright White Clearcoat exterior
Manual
Four-wheel Drive
used 2018 Chevrolet Silverado 1500 car, priced at $27,559
2018 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive