Wesley Prudencio | Page 4

I absolutely love my car. Daniel was professional, helpful and friendly during the purchase and now Wesley was the dame through my service appointment! Daniel was professional, helpful and friendly during the purchase and now Wesley was the dame through my service appointment! More

by Carlie98 Verified Customer Verified Customer

Helpful 0

Report | Print

Pleasant staff, know the Q5 , what to do to maintain it. It will last a long time ! It will last a long time ! More

by NORMAN5 Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased a used vehicle with undetermined issues. I was very frustrated and disappointed until Wesley stepped in to assist. Hehas been most helpful. Issues are not fully resolved but Wesley is kind I was very frustrated and disappointed until Wesley stepped in to assist. Hehas been most helpful. Issues are not fully resolved but Wesley is kind and helpful. More

by shr_lcs Verified Customer Verified Customer

Helpful 0

Report | Print

Very efficient, friendly, explained services well. Highly recommend Wesley for a service consultant. Will request him again. Highly recommend Wesley for a service consultant. Will request him again. More

by JLOOTS4125 Verified Customer Verified Customer

Helpful 0

Report | Print

Car was in for recall work. Advisor was very responsive to questions was a pleasure to work with. Advisor was very responsive to questions was a pleasure to work with. More

by KB Verified Customer Verified Customer

Helpful 0

Report | Print

There are screws missing from the undercarriage shroud under after oil change causing it to flap at freeway speeds. It is important to have checklists! Imagine if someone forgot the oil under after oil change causing it to flap at freeway speeds. It is important to have checklists! Imagine if someone forgot the oil More

by JasonC Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer experience. We're also fast to respond when I had a question. Having a loaner available is also a plus We're also fast to respond when I had a question. Having a loaner available is also a plus More

by rustyl0 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good communication. Fast and good technical service. Very good customer service. Good loaner car provided for the time my car was being serviced. Fast and good technical service. Very good customer service. Good loaner car provided for the time my car was being serviced. More

by VZ Verified Customer Verified Customer

Helpful 0

Report | Print

I had warranty work done on my vehicle. Since there was intense hot weather, it took an extra day. I was not able to make it into town the next day to pick up my vehicle, so I picked it u Since there was intense hot weather, it took an extra day. I was not able to make it into town the next day to pick up my vehicle, so I picked it up the following Monday evening. Unfortunately there was no one available to explain the warranty work, which I am fine with. I was most disappointed with the uncleanliness of my car. The inside of my car had a layer of dirt in it when I picked it up. More

by RCJBRAUN Verified Customer Verified Customer

Helpful 0

Report | Print

I believe audi of des moines has exceptional customer service. Brian Adams is great and an asset to your company. service. Brian Adams is great and an asset to your company. More

by kurtfreitas Verified Customer Verified Customer

Helpful 0

Report | Print