Yitzhakc Ramirez | Page 3

On 8/30/2023, I took my vehicle for service due to a recall. Mr. Brandon Forrest let me know they didn't have the piece; he was accommodating by allowing me to talk to the service manager, Fernando. He recall. Mr. Brandon Forrest let me know they didn't have the piece; he was accommodating by allowing me to talk to the service manager, Fernando. He explained that the warranty does not cover a rental vehicle. He told me to speak with the GM at Hollywood Kia. I met with Sean Emanuel and got the GM to talk to me. Mr. Mitchell LOSZYNSKI was a great listener and understood my concerns. He approved a rental car immediately. The repairs to my vehicle were completed within 48 hours. Overall, my experience with everyone was great. I was treated with service beyond expectation. I highly recommend their dealership because they are accommodating. Thank you, Hollywood Kia. More

by Claudio Navas Verified Customer Verified Customer

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Thank you for doing an amazing job with my car. I am so happy to have it back I am so happy to have it back More

by REXRXPORSCHE Verified Customer Verified Customer

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Horrible customer service, I literally go to there because is 2 minutes from my home, they never call when your car is ready, never answer calls, they put on hold calls for 10 minutes etc… is just the because is 2 minutes from my home, they never call when your car is ready, never answer calls, they put on hold calls for 10 minutes etc… is just the worse experience More

by Natalia Verified Customer Verified Customer

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I was not satisfied with the device. They kept my car for a week and still didn’t fix the part. They said they would call us when the part arrived and it’s been a month and I have not he They kept my car for a week and still didn’t fix the part. They said they would call us when the part arrived and it’s been a month and I have not heard firm anyone so they basically had me without a vehicle for a week for no reason. More

by MANAYA0206 Verified Customer Verified Customer

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Wat time wasn't long. The staff was friendly and respectful. The waiting area was clean. And the coffee was delicious. Thanks. The staff was friendly and respectful. The waiting area was clean. And the coffee was delicious. Thanks. More

by WPCNEST2018 Verified Customer Verified Customer

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All good with the service, everyone was very friendly and supportive. It feels really good supportive. It feels really good More

by ALEXRAYLO80 Verified Customer Verified Customer

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Tengo una queja me chocaron el carro cuando lo lleve a un recall me humillaron recall me humillaron More

by NA0 Verified Customer Verified Customer

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Very good to me Nice service to me very much happy to visit that place visit that place More

by Edeline baptiste Verified Customer Verified Customer

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People were unfriendly, rude and doesnt want to assist you. They are unprofessional . Alot of them are there just for the money and they dont want to help customers. you. They are unprofessional . Alot of them are there just for the money and they dont want to help customers. More

by Connie Verified Customer Verified Customer

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They are always wonderful to work with. I'm always impressed with the consistent service. I'm always impressed with the consistent service. More

by SAEZMA27 Verified Customer Verified Customer

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