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Heritage Chevrolet Buick Owings Mills
Owings Mills, MD
1,236 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,236 reviews
November 30, 2022
This dealership is fantastic, very fair, friendly, and makes for a great experience. Mr. Nelson is the man to see about a new car! makes for a great experience. Mr. Nelson is the man to see about a new car! More
by Austin
Helpful November 30, 2022
Will is the man he has helped me with not one but two cars already. Will is the guy you wanna see for a great deal. This dealership has been my best experience when buying a car everyone is friendly and cars already. Will is the guy you wanna see for a great deal. This dealership has been my best experience when buying a car everyone is friendly and helps you get the best deal. More
by Alexis C
November 25, 2022
I have bought a used car with a new car warranty. The car has been having problems since the day I’ve had it! I take it to the Heritage on Reisterstown Road in Reisterstown, MD a number of times. The The car has been having problems since the day I’ve had it! I take it to the Heritage on Reisterstown Road in Reisterstown, MD a number of times. They say they can’t find anything wrong. The last time they said that the car wasn’t even moved from where I parked it! More
by Pissedcarowner
Employees Worked With
November 24, 2022
Our salesman Will did an outstanding job from the beginning to the end. Explained every step. First time in the 40 years I have been buying vehicles this by far was the best experience I ever had. I beginning to the end. Explained every step. First time in the 40 years I have been buying vehicles this by far was the best experience I ever had. I would recommend Will and Heritage Chevy to anyone. When my wife and I pulled up to the dealership, we were greeted my the Sales Manager and that made us feel that they truly wanted our business. When we came back a few weeks later to pick up the tags the sales manager and salesman both came out to greet us and asked how everything was the new Suburban. Just impressed. More
by jimrross31
Employees Worked With
William Butler, Josh Wolf, Todd Seay
November 19, 2022
Mark was an awesome associate to work with. Very respectful and helpful. Great dealership with a nice atmosphere. Was able to get in and get out with what I wanted, stress free. We would defini Very respectful and helpful. Great dealership with a nice atmosphere. Was able to get in and get out with what I wanted, stress free. We would definitely go back for our next vehicle. More
by Shawn B
November 11, 2022
Perfect experience with the heritage Chevrolet team. Very happy with out purchase and the entire dealer. Very happy with out purchase and the entire dealer. More
by chenn
November 02, 2022
Best experience ive ever had car related. Very organized, friendly and solution focused. I seriously can't thank Mike S. enough! Very organized, friendly and solution focused. I seriously can't thank Mike S. enough! More
by Brennaf28
Employees Worked With
October 31, 2022
For me, almost all information was hard to fully understand since this is the first time to buy a car in the US. However, I am satisfied with my brand new car except additional warranty plan, GEICO understand since this is the first time to buy a car in the US. However, I am satisfied with my brand new car except additional warranty plan, GEICO insurance monthly price, and bed cover. More
by shin.midgull
Employees Worked With
William Butler, Josh Wolf, Tiffany Inoma
October 27, 2022
I ordered a corvette almost 2 years ago, I just got it not to long ago, first when I got it, after that I order the badge only with the 70 years anniversary, that put the wrong one and have my first and l not to long ago, first when I got it, after that I order the badge only with the 70 years anniversary, that put the wrong one and have my first and last name spelled wrong! After 4 days that I had the corvette the check engine light came on I add a massage that tells me that soon I'm not going to be able to shift gears, I took right away to the service department, day later I add to go away for three weeks so I left the car over there, first thing that I did when I back it was to get the corvette out, after a day I add the massage again! I try to call the service department to bring them the car again after few times that I try to call and only get an answering machine I left the massage, no body call me back! After two days I tried again finally I was able to set a time to drop off the car I ask for a loner car, that told me that thay don't have any... I tried to get the service manager he wasn't there so I left a massage and ask him to call me back, I tried fwo time to rich him because he didn't call me back and I still waiting! I waited almost two years to get my dream car! My add so many extra so it was very expensive. Since I get it it was only at the shop pretty much! This time they told me that it will take at least 2-3 weeks, the car was more than 100k and it brand new! It is ridiculous that this is how heritage chevrolet treats there costumer. I tried to be patient but I think I had enough! More
by Aviv
Employees Worked With
