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Toyota of Des Moines
Grimes, IA
4,775 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,775 reviews
April 30, 2024
Eli the sales Rep ✅. Best customer service sales Rep. overall please and satisfied. Got my 2024 Tundra within 1hr 30mins Best customer service sales Rep. overall please and satisfied. Got my 2024 Tundra within 1hr 30mins More
by ELIASMELLY
Verified Customer
Helpful April 30, 2024
Friendly and professional. Made the experience easy. I was glad that there was no extra pressure applied. Everyone provided excellent service through the sale and delivery. Made the experience easy. I was glad that there was no extra pressure applied. Everyone provided excellent service through the sale and delivery. More
by dbdahlquist
Employees Worked With
Other Employees :
Justin in training and delivery.
April 30, 2024
My Toyota dealer always makes it easy to make an appointment and get me right in for service. The service department is always very kind and let me know when I need things replaced to make sure I ha appointment and get me right in for service. The service department is always very kind and let me know when I need things replaced to make sure I have a safe vehicle. More
by Grandma12
Employees Worked With
April 30, 2024
Steve is amazing to work with. Went above and beyond to get me into the vehicle I wanted. Went above and beyond to get me into the vehicle I wanted. More
by EKERNRYAN
April 30, 2024
I appreciate their honesty and great customer service! I would absolutely reccomend Steve to family and friends. I would absolutely reccomend Steve to family and friends. More
by GINARKRAMER
April 30, 2024
Always communicates quickly & keeps the customer informed; scheduling appointments is easy & efficient; work completed as promised & very professional staff & techs; completely satisfied! informed; scheduling appointments is easy & efficient; work completed as promised & very professional staff & techs; completely satisfied! More
by JFJOHNSON530
Employees Worked With
April 29, 2024
You have no inventory and you do I purposely and it drives up the charges and cost of a new vehicle drives up the charges and cost of a new vehicle More
by HAWK7FANS
Employees Worked With
April 29, 2024
Service for my Solara SLE convertible was excellent. I went to purchase a Venza, the sales experience and knowledge about the car was very poor. The sales follow-up call was a week or two later. The av I went to purchase a Venza, the sales experience and knowledge about the car was very poor. The sales follow-up call was a week or two later. The availability of a new Venza was over a month out and was very vague at best. I was forced to go to a different dealer and buy A new Venza limited two weeks after my initial visit in Grimes. More
by tswdds
April 28, 2024
I always get excellent service from there! I will always have my car work done at this place! I will always have my car work done at this place! More
by Sue.schnathorst@icloud.com
Employees Worked With
