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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
13,884 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 13,884 reviews

May 12, 2024

From the first visit our sells person was tricky/dishinest., then throughout our visit there the adviser for maintenance was very unprofessional . More

by TIBELIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name picture is not visible , but I would never want to work with him again he kept snapping his fingers to get my attention instead of saying my name
May 29, 2024 -

Lexus of Pembroke Pines responded

I'm sorry to read about your experience. We strive for honesty and professionalism in all interactions, so it's concerning to see we've missed the mark here. Your feedback is important as it helps us improve our service standards. Please reach out directly if you're open to discussing this further or have any other concerns. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

May 11, 2024

IT was good, quickly people work hard to have everything good. Good SYSTEM and organization More

by NROJASBESTDEALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! It really means a lot to hear that you're happy.

May 11, 2024

The team at Lexus of Pembroke Pines is exceptionally friendly and welcoming. Their group of professionals is truly awesome. Thank you!” More

by carlosg816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Martinez
May 13, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you found our team at Lexus of Pembroke Pines friendly and welcoming. Thanks for the awesome review!

May 11, 2024

Everything was fine and wonderful. Taking on time worked done Relatively quickly. Got my car and now I went. Thank you very much. More

by DSH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
May 13, 2024 -

Lexus of Pembroke Pines responded

We're glad to know your experience at Lexus of Pembroke Pines was quick and efficient. Thanks for choosing us, we appreciate the positive feedback!

May 11, 2024

Service is always good and fast. I always go to Jeff, he is the best. More

by TONYLE3K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 13, 2024 -

Lexus of Pembroke Pines responded

Tony, we are glad to hear that Jeff has taken excellent care of your service needs. Thanks for choosing Lexus of Pembroke Pines!

May 11, 2024

It was a great experience, Aleyandro did his very best to help me find my ideal car. Moez was awesome in finding me the best deal. I give Lexus PEMBROKE Pines 5 Stars 💥💥💥💥💥 More

by NADEGELAZARE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Aleyandro and Moez were able to assist you in finding your ideal car at Lexus of Pembroke Pines. Thanks for the 5-star review, we appreciate it!

May 11, 2024

I have always had pleasant experiences at thus dealership. Yesterday was especially good. Richard was terrific, as was Jeff Hernandez. More

by WOLF.LYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Herbsbdez
May 13, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a pleasant experience with Richard and Jeff at Lexus of Pembroke Pines. Your positive feedback is greatly appreciated!

May 10, 2024

Gracias a Gonzalo por toda si ayuda en mi compra , fue muy profesional y con mucho deseo de ayudar , siempre respondió todas mis preguntas , estoy muy complacido con mi nueva compra . More

by Edys Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Lexus of Pembroke Pines responded

Edys, gracias por sus amables palabras sobre Gonzalo y nuestro equipo en Lexus of Pembroke Pines. Nos alegra saber que está complacido con su nueva compra. Disfrútela!

May 10, 2024

Zee is probably the most outstanding car manager salesman I’ve ever worked with. By far the most professional and extremely courteous. Yomar was just as amazing from making the suggestion to visit the mechan More

by ED_GONZALEZ73
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio Arango
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee Sales manager in pre-owned certified
May 10, 2024 -

Lexus of Pembroke Pines responded

Eddie, we're delighted to know that Zee and Yomar provided such an exceptional experience at Lexus of Pembroke Pines. We appreciate your trust in us and look forward to serving you again in the future! Enjoy your 2022 Lexus ES 350 F Sport!

May 10, 2024

Juan was very helpful and detailed in my service appointment. It is always pleasant to come have car serviced at pines. More

by mena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 10, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Juan was able to assist you effectively during your service appointment at Lexus of Pembroke Pines. We appreciate the positive feedback and are here for any of your future needs!

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