Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
6,704 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Contact Dealership
View Awards

19375 SE Mcloughlin Blvd

Gladstone, OR

97027

Directions

Filter Reviews By Type

Showing 6,704 reviews

May 24, 2024

Sam was so incredibly wonderful throughout the whole process. We had a little mishap with the vehicle we intended to buy but Sam and her team worked incredibly hard to make it right for us. We were impr More

by melarre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Prible
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Toyota of Gladstone responded

Thank you so much for this wonderful review. We are so grateful to you for allowing the opportunity to find a sulution that works for everyone. Congrats on your new to you Corolla! Please let us know if you need anything at all.

Helpful
May 24, 2024

Cassie was so wonderful and worked very hard to make sure I got the car I wanted. She was very patient and explained the answers to my questions in great detail. Cassie is such a good representative for the More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Toyota of Gladstone responded

Thank you so much Chris! Welcome to the TOG family, we are so happy to have you.

Helpful
May 24, 2024

Lina was the best getting me the best price. If I could I give her 10 stars out of 5 she deserves it. More

by miguelcouto1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Toyota of Gladstone responded

Thank you so much Miguel! We are so happy that you had the best expereince you could have with us here. Giant kudos for Lina, she is so incredible! Welcome to the family.

Helpful
May 24, 2024

Ruben was absolutely mazing to work with, and he and George got me into the truck of my dreams! More

by jonnymcnichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us, we are so grateful to you. Welcome to the Toyota of Gladstone family.

Helpful
May 24, 2024

Jordan is the best salesman Toyota has ever had. Talk about a stud. I highly recommend him to anyone for the rest of my life. He took my family in and treated us as if he was our cool cousin. More

by Thefather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kendig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Toyota of Gladstone responded

Thanks Father! We think Jordan is pretty studly also. Please let us know if you need anything at all, welcome to the fam.

Helpful
May 23, 2024

Cassie is the best of the best! !! My first experience buying a (new to me) car from a dealership and Cassie made the process low pressure, trustworthy and fun! I coulda hung out wit More

by jocelynbhiguera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Toyota of Gladstone responded

Oh my gosh that is the sweetest thing for you to share. We are going to pass on all 10,000 stars to Cassie this morning. Thank you so much and welcome to our family.

Helpful
May 23, 2024

Really nice until after you drive off the lot and then they ignore you. I was promised copies of a couple documents I had requested. I never received them despite repeated texts and calls. They owed me a More

by cbaird2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dolf Nuno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Soltero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Gladstone responded

We sincerely apologize for the issues you’ve encountered after your purchase. It is never our intention to make any customer feel neglected or unappreciated after leaving our dealership. We truly value your business and want to ensure that every aspect of your experience with us is positive. We would like to rectify the situation regarding the documents and the second key fob immediately. Please contact us at your earliest convenience so we can resolve these matters promptly. Your satisfaction is very important to us, and we want to ensure that you receive all the necessary items that were promised. Thank you for bringing this to our attention, and we look forward to making this right.

Helpful
May 23, 2024

Ricardo was great. My family always goes to him when we buy cars. He’s knowledgeable and a great salesman overall. Buy your cars through Ricardo!! More

by Eltorothedon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful review and for your family's continued loyalty to Ricardo at Toyota of Gladstone! We're delighted to hear that Ricardo consistently provides knowledgeable and excellent service. It's our goal to have team members like him who make the car buying process enjoyable and straightforward. We appreciate your strong recommendation to work with Ricardo and are thrilled that he has become your go-to salesperson. We look forward to assisting you and your family with future purchases!

Helpful
May 22, 2024

Eric was a pleasure to work with on the purchase of my 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hur More

by Sabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Eric at Toyota of Gladstone, especially during your purchase of the 2024 Tacoma TRD Off Road! We are thrilled to hear that Eric provided you with clear, transparent communication and a no-pressure service. Our team prides itself on creating a comfortable and genuine buying experience, and it’s great to know Eric embodied these values. Enjoy your new Tacoma TRD Off Road, and please remember, we’re here to assist with any future needs or questions you might have.

Helpful
May 22, 2024

Excellent service from Miguel Rios He was very helpful, answered all questions. Pleasant and knowledgeable. More

by cmscheele
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Gladstone responded

Thank you for your excellent review! We're delighted to hear that Miguel Rios provided you with such helpful and knowledgeable service during your visit to Toyota of Gladstone. It’s always our goal to answer all your questions and make your experience as pleasant as possible. We appreciate your feedback and are glad Miguel could make your experience a positive one. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

Helpful
1
...
5
6
7
...
671