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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,961 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,961 reviews

August 06, 2025

Everything went great and I would recommend to others! The transaction went smoothly and fairly fast. More

by rgalovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm glad to hear that everything went great and that you found the transaction at James Wood Chevrolet Buick GMC Decatur to be smooth and fast. Your recommendation means a lot to us! We look forward to serving you and your friends in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 06, 2025

The cars didn't have hail damage on them like they did at Jerry's chevrolet. Clay, my salesman, showed me everything I asked for & didn't try to sell me something I didn't want. More

by Leann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Leann! I'm pleased to know you had a positive experience with Clay at James Wood Chevrolet Buick GMC Decatur. It's great to know that you found the cars in excellent condition and appreciated the transparent service. We look forward to working with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2025

James Wood Service group gave us great service! They were quick, and very easy to deal with. More

by adamfarguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan
Aug 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Adam! I am glad you experienced great service from the James Wood Chevrolet Buick GMC Decatur service team. We pride ourselves on being quick and easy to work with. We look forward to assisting you on your next visit. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 05, 2025

Miss Cathy was absolutely amazing to work with! Everyone at the dealership was so friendly and helpful. Cathy and Maxter answered all my questions about buying my first car, and did it gladly with More

by erin39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Erin! We're thrilled to hear that Miss Cathy and Maxter made your first car buying experience a positive one. At James Wood Chevrolet Buick GMC Decatur, we strive to provide friendly and helpful service, and it’s great to know we succeeded with you. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2025

We had a great experience! We will definitely be considering them for purchases in the future. More

by krista.lemley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Krista! I am happy to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with your future vehicle purchases. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2025

Shawn Hooe is always the most courteous and knowledgeable representative to deal with. He has been our rep for many years. He’s the best. More

by DEBBIE.GARDNER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Debbie! I appreciate your feedback about Shawn and his dedication to providing excellent service at James Wood Chevrolet Buick GMC Decatur. It's customers like you that make our work fulfilling. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 04, 2025

They always do a good job on my service and have never had any problems Except this last service l was unhappy not at service but how my car came back to me the driver wasn’t observing on what he did he More

by SHIRLEYPERRYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starla Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Shirley, thank you for sharing your experience with us, and I appreciate your feedback regarding your recent service at James Wood Chevrolet Buick GMC Decatur. I’m glad to hear that you were satisfied with the service itself, but I understand your concerns about how your vehicle was handled afterward. It's important for us to respect our customers' vehicles, and your frustration is completely understandable. We always strive to maintain attention to detail, and I encourage you to reach out to us directly so we can further address your concerns about the seat and ensure it meets your expectations. Your loyalty over the years is valued, and we hope to restore your confidence in our service. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 04, 2025

There’s a reason I drove 3 hrs to buy from James Woods. Great customer service, Definitely recommend. More

by BBARNETT78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Mickey
Aug 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your glowing review! We truly appreciate that you drove 3 hours to choose James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear you had a great experience with our customer service. We look forward to serving you again and hope to see you soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2025

Derek did a great job of getting me what I was looking for, special thanks to derek More

by jgljgarcia122472
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Derek was able to assist you in finding exactly what you were looking for. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we appreciate your acknowledgment of Derek's hard work. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2025

They were extremely helpful with information about the vehicle. They provided everything I needed to finish the deal. Very professional and thoughtful throughout the buying process. More

by joewoolsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis and Marty
Aug 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Joe! I'm thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be helpful and professional during your vehicle purchase. We strive to provide all the information our customers need to ensure a smooth buying experience. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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