Jannell Ford of Hanover

Professional, team orientated staff that work together to make buying process go efficiently and smooth make buying process go efficiently and smooth More

We recently purchased a new ford explorer. Our sales representative was a pleasure to deal with from beginning to end. He went above and beyond to help with the delivery of the vehicle and set Our sales representative was a pleasure to deal with from beginning to end. He went above and beyond to help with the delivery of the vehicle and setting up the ford app with my wife. We would highly recommend Jannell Ford to anyone looking for a new vehicle. More

They get it as a team and as a group. Harry was awesome and so relatable. Very efficient operation. Harry was awesome and so relatable. Very efficient operation. More

Dealership was very responsive and I found that Harry McDougall worked with me at every step and made sure I was aware of all the details McDougall worked with me at every step and made sure I was aware of all the details More

My 2017 Ford Explorer XLT had L LED headlight out. I took it to Jannell on 8/11/25. I dealt with David Bray. I was told I needed a new headlight and was quoted $1300 for just the headlight. I chose I took it to Jannell on 8/11/25. I dealt with David Bray. I was told I needed a new headlight and was quoted $1300 for just the headlight. I chose not to have the service done at Jannells and paid the $200 headlight diagnostic fee. I took the car to Sullivan Tire. They ran diagnostics and discovered the headlight was fine. I needed a body control module. After having the BCM installed and programmed the headlight was fine. There can only 3 reasons for the answer given to me about needing a new headlight. 1. Jannell didn't run a diagnostic test before telling me i needed a $1300 headlight. 2 They are incompetent. 3 They flat out lied about needing a new headlight. They charged me for useless incorrect information. More

“Professional, fast, and got me into the affordable Ford Transit I was looking for—highly recommend Rob, Wilfredo & Eddy at Jannell Ford!” Transit I was looking for—highly recommend Rob, Wilfredo & Eddy at Jannell Ford!” More

Our salesman Rob has only worked there 6 months but if he didn't have an answer to a question we had he knew who to ask. This meant we got informed answers from different staff (i.e. finance, sales, parts e didn't have an answer to a question we had he knew who to ask. This meant we got informed answers from different staff (i.e. finance, sales, parts etc. ) and very little run around. More

everyone was helpful, professional, and extremely welcoming, look them up, use them, and you won’t regret it welcoming, look them up, use them, and you won’t regret it More

I highly recommend Jannell Ford of Hanover. Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert. Charlie knew the vehicle we were interested in, explained in detail all the systems and even assisted us in setting up our phones. He made this a quick and easy transaction. I can't say enough about the General Sales Manager, Eddie Clark. This is our second vehicle purchase from Jannell and Eddie was hands-on involved in both. He made sure we were satisfied with our experience, understood the process as far as registration transfer, trade in value, maintenance and warranty schedules, basically everything we needed from Jannell Ford. More

Great atmosphere with the welcoming of Lola and bubba, the chill dogs. No pressure, excellent personnel. the chill dogs. No pressure, excellent personnel. More