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Germain Lexus of Easton
Columbus, OH
1,013 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,013 reviews
October 31, 2025
Thoughtful, efficient Service Dept, and a nicely lit environment (soft, not hospital lights blinding) with everything you might need for a comfortable 90 minute wait. It was also nice to have a loaner c environment (soft, not hospital lights blinding) with everything you might need for a comfortable 90 minute wait. It was also nice to have a loaner car to pick up my daughter when needed. For the first time in forever, I won't dread going to get my car serviced! More
by TLS
Verified CustomerEmployees Worked With
Other Employees :
I didn't see who worked on it in the back, but kudos to them too
October 31, 2025
You guys are absolutely amazing. Not only did Jeff get us in on short notice, but when the part delivery ran late, he gave my daughter a rental to get back to college (2 hours away) Not only did Jeff get us in on short notice, but when the part delivery ran late, he gave my daughter a rental to get back to college (2 hours away) and delivered her car to her when it was done! I can't wait until my lease on my Toyota is up so I can lease a Lexus!!! P.S. This is not our first amazing service with Jeff. It’s everytime. More
by Dawn.naylor
Employees Worked With
October 31, 2025
Jan was great getting my appointment scheduled. Jeff provided a lot of pricing options to get me back on the road. I did not purchase my car from Germain Lexus but I was treated like I did. Excepti Jeff provided a lot of pricing options to get me back on the road. I did not purchase my car from Germain Lexus but I was treated like I did. Exceptional Service! More
by Tom
October 30, 2025
Ashley was attentive and informative and found time to help her clients during a busy day help her clients during a busy day More
by DONNELLYS
October 30, 2025
The dealership is very efficient when dropping your vehicle off and has a nice place to wait on your vehicle vehicle off and has a nice place to wait on your vehicle More
by ccran62
Employees Worked With
October 28, 2025
Preston was the gentleman that help us with our car purchase. Great guy very knowledgeable. Great experience at Germain Lexus of Easton. purchase. Great guy very knowledgeable. Great experience at Germain Lexus of Easton. More
by Marlon
Employees Worked With
October 26, 2025
Service representative was excellent. Communication was good. Shortcoming was no loaner vehicle was available during service. Communication was good. Shortcoming was no loaner vehicle was available during service. More
by guckertc
Employees Worked With
October 26, 2025
Overall good experience. Everyone was pleasant and helpful. Donna contacted me as promised when the car was ready for pickup. Everyone was pleasant and helpful. Donna contacted me as promised when the car was ready for pickup. More
by Wanda Anderson
Employees Worked With
October 25, 2025
Easton Lexus’ service department is first class. There’s a very nice waiting room, beverages and snacks and they staff is very courteous. There’s a very nice waiting room, beverages and snacks and they staff is very courteous. More
by kratzerjoel
Employees Worked With
October 25, 2025
I had an outstanding experience at Germain Lexus. My salesman, Jason Smith, was absolutely fantastic. He was knowledgeable, patient, and made the entire buying process smooth and stress-free. He took My salesman, Jason Smith, was absolutely fantastic. He was knowledgeable, patient, and made the entire buying process smooth and stress-free. He took the time to walk me through all my options without any pressure, answered all my questions, and made sure I felt confident in my purchase. The pricing was fair, the trade-in process was quick, and the paperwork was handled efficiently. Jason even followed up afterward to make sure everything was perfect. I truly love my new Lexus and couldn’t be happier with the service. Highly recommend Germain Lexus and especially Jason Smith! More
by kdj1120
Employees Worked With
