Nathan Spencer

Unexpected repair needed but despite the inconvenience, dealer offered a rental car and keep me informed on repairs. Their customer service left a positive impression. dealer offered a rental car and keep me informed on repairs. Their customer service left a positive impression. More

by t.dillardoneal Verified Customer Verified Customer

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Excellent care by the receptionist to intake and quality service, loaner in short notice is awesome service, loaner in short notice is awesome More

by ACHARYATIKAM3 Verified Customer Verified Customer

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Very fast and efficient. Waiting area 10/10 very comfy and cozy type of feeling. I will be back Waiting area 10/10 very comfy and cozy type of feeling. I will be back More

by SuSu Verified Customer Verified Customer

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Very pleasant experience. Staff is friendly .😃 The environment is pleasant. The refreshments are very nice. Thank you . Staff is friendly .😃 The environment is pleasant. The refreshments are very nice. Thank you . More

by PAULAWALTER1981 Verified Customer Verified Customer

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Good service department, capable,reliable, and prompt. Great waiting area, and always a car wash. Great waiting area, and always a car wash. More

by MARYAMNWOLF77 Verified Customer Verified Customer

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Good dealership. My service requests Aside from 30k service, we’re not remedied and was disappointing. Also, when I read the checklist of things reviewed it stated t My service requests Aside from 30k service, we’re not remedied and was disappointing. Also, when I read the checklist of things reviewed it stated the tires as caution. I bought this certified vehicle a little more than a month and it says the tires are a caution. They then provided a price for new tires. Extremely disappointing. The last certified Lexus I bought at Germain, with the same mileage of 27k, had 4 new Michelin tires on it. This is concerning and disappointing, to say the least. Nathan was very nice and helpful but the three issues I brought to their attention were not remedied. 🙁 More

by Schriner, John Verified Customer Verified Customer

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Great to work with. Donna is the absolute best!! Always friendly and knows exactly what needs done! Donna is the absolute best!! Always friendly and knows exactly what needs done! More

by wbirch Verified Customer Verified Customer

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All of the Staff was great as always. Very friendly and professional as is usual! Very friendly and professional as is usual! More

by achutch98 Verified Customer Verified Customer

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Nate was good to work with. He was very professional and provided clear time estimates that were met. The only real complaint I have is that this is the fourth time I’ve been t He was very professional and provided clear time estimates that were met. The only real complaint I have is that this is the fourth time I’ve been to this service center and I have yet to receive the ‘free” car wash. More

by twitter111 Verified Customer Verified Customer

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Great dealership, beautiful cars they always remind you when it’s time for servicing and also great people . I love how you receive as a customer. when it’s time for servicing and also great people . I love how you receive as a customer. More

by CHRISTI.ODUM Verified Customer Verified Customer

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