Nathan Spencer
Nathan Spencer at Germain Lexus of Easton

Nathan Spencer

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
101 Reviews
4.9

101 Reviews

Write a Review

101 Reviews of Nathan Spencer

May 13, 2026

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Employee Rating

Nate was good to work with. He was very professional and provided clear time estimates that were met. The only real complaint I have is that this is the fourth time I’ve been t More

by twitter111
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 13, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback about Nate's professionalism and promptness at Germain Lexus of Easton. However, we apologize for not fulfilling the car wash. We'll address this with our team for improvement. Please reach out to us if you’d like to discuss it further. Safe travels!

May 12, 2026

Dealership Rating
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Great dealership, beautiful cars they always remind you when it’s time for servicing and also great people . I love how you receive as a customer. More

by CHRISTI.ODUM
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback with Germain Lexus of Easton! It's great to hear that you're in good hands with our team, Christi.

May 07, 2026

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I was very pleased with the service! The loaner was very nice and the personnel I dealt with were very cordial. More

by KAYSCHOTZ
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Recommend Dealer
Yes
May 08, 2026

Germain Lexus of Easton responded

We're delighted to hear you had a smooth and pleasant experience with our team at Germain Lexus of Easton! We look forward to seeing you next time.

May 06, 2026

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Great service provided by Nathan and quick turnaround. Nice lounge and friendly staff Thank you More

by MS.TRG5
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2026

Germain Lexus of Easton responded

Thank you so much for your review! It's wonderful to hear you were in capable hands with Nathan. We appreciate your business here at Germain Lexus of Easton.

May 05, 2026

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I have been told the service is maximum an hour and thirty minutes. It ends up in two hour and thirty minutes. Seems like nobody cares if I was waiting an extra hour. More

by NGAPHAN20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Armstrong

May 05, 2026

Germain Lexus of Easton responded

We aim to provide timely service, so it's concerning to see that your visit took longer than expected. We'll be sure to look into how we can better communicate our wait times moving forward. Thank you for sharing your feedback. If you have any other concerns, please don't hesitate to reach out. Thank you, Grant Garrison - Service Manager - (614) 383-4177

May 04, 2026

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Customer service is outstanding, they make sure you are taken care of , keeps you informed on what’s going on, takes time to answer all questions and concerns More

by LINDSEYOYO
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Recommend Dealer
Yes
May 05, 2026

Germain Lexus of Easton responded

We're delighted to hear that you had such a positive and informative experience with our team at Germain Lexus of Easton. Thank you for choosing us, Lindsey!

April 29, 2026

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Employee Rating

We had a great experience with Nathan while servicing our Lexus. The waiting room was nice and all of the employees were nice & helpful. Thank you! More

by ralinda
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Germain Lexus of Easton responded

Thank you for sharing your great experience with Nathan and our team, Ralinda! We are happy to have you as a customer here at Germain Lexus of Easton. Safe travels ahead!

April 24, 2026

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They did an awesome jobs. A little longer wait than anticipated but glad everything went smoothly. More

by gcooper2997
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Apr 27, 2026

Germain Lexus of Easton responded

Thank you for taking the time to write Germain Lexus of Easton a review!

April 24, 2026

Dealership Rating
Employee Rating

Pick up and delivery of vehicle was seamless and effortless. Communication was also on point and there were no issues with the service that was provided. I would recommend the dealership for service More

by RSBHEART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Germain Lexus of Easton responded

Thank you for the glowing endorsement of our Germain Lexus of Easton team, we are so happy to know you are satisfied with our 5-star service! We hope to see you again!

April 19, 2026

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Employee Rating

I’ve enjoy being a part of the Lexus family. My Advisor has been taking great care of me. More

by MW092275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you for your kind words!

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