DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,319 reviews
We drove 2 1/2 hours to make a deal for the exact truck we were looking for! This dealership is the best experience in my entire life! The staff was stellar! They have completely earned my lifetime devoti we were looking for! This dealership is the best experience in my entire life! The staff was stellar! They have completely earned my lifetime devotion as a customer! Josh was great! Haroon was so pleasant! Both guys were pros! We had such a great time buying a vehicle, that I wish I had to buy more! I'll be back for sure! The 150 mile ride was absolutely worth it! And I'm saying this as a former dealership employee for Ford, Bmw, Subaru in another city. More
In all my years leasing I have never had such an easy, pleasant, seamless experience than I did with Josh! Thank you Josh, you are a great asset to Depaula! pleasant, seamless experience than I did with Josh! Thank you Josh, you are a great asset to Depaula! More
Chance always does an excellent job,when I bring my truck for service!!! Thanks again chance for an excellent experience with service. for service!!! Thanks again chance for an excellent experience with service. More
Went out of their way from the very beginning to help me through the process. Everyone I came into contact with was professional and friendly. Devin and Tracie were exceptional to deal with. I would highly through the process. Everyone I came into contact with was professional and friendly. Devin and Tracie were exceptional to deal with. I would highly recommend DePaula Ford to anyone. They were a please to do business with. More
Every step of this transaction was pleasant. Salesman was helpful & knowledgeable & made everything easy to understand. I was extremely happy with the entire process. Salesman was helpful & knowledgeable & made everything easy to understand. I was extremely happy with the entire process. More
I came in looking to purchase a used vehicle and the staff were very friendly, helpful and easy to work with. I left the lot the next day with my new truck and couldn’t be happier. staff were very friendly, helpful and easy to work with. I left the lot the next day with my new truck and couldn’t be happier. More
From start to finish, my experience at DePaula Ford was absolutely amazing. Every single person I interacted with — from the salesperson to the finance team — went above and beyond to make the process smoo absolutely amazing. Every single person I interacted with — from the salesperson to the finance team — went above and beyond to make the process smooth, stress-free, and enjoyable. Buying a car can sometimes feel overwhelming, but they made it feel exciting and effortless. Everyone was friendly, honest, and genuinely cared about helping me find the perfect car for me. The entire process was quick, transparent, and handled with such professionalism that I left feeling confident and thrilled with my purchase. I can’t thank the team enough for making this such a positive experience. I highly recommend DePaula Ford to anyone looking for not just a great car, but an amazing experience. I’ll definitely be coming back in the future! More
Everyone was great from Nick,Q, and chance,in the service department. First class dealership,my opinion!! Thank you all. department. First class dealership,my opinion!! Thank you all. More
Terrific experience with Hussain Said (sales consultant), Haroon Matin (finance manager) and Jim Rosamino (sales manager). The three made my experience seamless, from the time I walked in and told them wh Haroon Matin (finance manager) and Jim Rosamino (sales manager). The three made my experience seamless, from the time I walked in and told them what I was looking for, to the time I drove my new Explorer off the lot. Very helpful and professional. Highly recommend. More




