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City Volkswagen of Highland

Highland, IN

4.9
1,951 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,951 reviews

November 05, 2025

I’m a returning customer, I love coming back to the highland dealership and working with Andy. He is attentive, amazing to work with and gets us everything we want within our budget. This is the only d More

by magdalena.banat2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 04, 2025

Hi, we had the pleasure of working with Lameshia Rogers. She was friendly and very personable. She helped us get to our price point in purchasing a vehicle in a timely manner. Great experience overall More

by a_bpatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

City Volkswagen of Highland responded

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 01, 2025

Extremely helpful and knowledgeable, he truly knows his brand inside and out. Outstanding customer service experience! More

by glarios5395
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 31, 2025

Great place to buy a car! Super helpful and Andy is The Best!!!:) Thank you for such great service!😊 More

by hafuentes84
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

City Volkswagen of Highland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 31, 2025

TOOK MY CAR THERE 3 TIMES IN 2 WEEKS AND ITS STILL NOT FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HO More

by brittnewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lameshia Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Alcala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LeDuc
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

City Volkswagen of Highland responded

Thank you for bringing this to our attention, Brittne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris Capparelli Service Director ccapparelli@cityautogroup.com

October 30, 2025

I was communicating through text so that I wouldn't have to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours More

by NICOLES8605
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian West
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

City Volkswagen of Highland responded

Nicole, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 30, 2025

Andy was amazing! I couldn’t have asked for a better experience! He was able to get my family an I into a new Tiguan R Line!!! More

by ken.gordon.002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larnell Pillow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 29, 2025

I purchased a red VW Atlas. Joe LeDuc was totally wonderful. I recommend him to everyone. A great experience! More

by TLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 28, 2025

Lameisha was absolutely FANTASTIC! Very friendly, very helpful. Overall, great experience! Highly recommend to all. More

by Bpc7592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 27, 2025

Jo and Andrew were amazing! They were so helpful through the entire process! Go see them for a new or used vehicle. You won’t regret it! More

by tamidemi27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LeDuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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