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Longo Toyota

El Monte, CA

4.8
5,528 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,528 reviews

December 06, 2025

We were in a tough spot and he really worked with us to get the best value of our truck that was falling apart practically. Isaac was patient and accommodating and showed us many potential vehicles to buy More

by butterfly4lovin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience! We’re so glad Isaac was able to support you during a tough situation and help you find the best value for your truck. His patience and dedication to finding the right vehicle, and ultimately the right lease option for your needs truly reflect the service we strive to provide. We’re grateful for your trust and happy we could help you move forward with confidence. Enjoy your new vehicle, and thank you again for choosing us! Team Longo

December 05, 2025

Isaac was great to work with. Knowledgeable and helpful. No hard sell. Thanks very much More

by tinahesslaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Longo Toyota responded

We’re delighted to hear that your sales experience was smooth and free of high-pressure tactics. This is exactly how we strive to take care of our guests at Longo. Congratulations on your purchase, and we wish you a wonderful holiday season!

December 04, 2025

Longo Toyota always delivers. The team is welcoming, the process is fast, and everything feels straightforward with no pressure. Everyone was helpful, and the entire dealership ru More

by michaelchungwrx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Longo Toyota responded

We’re glad to hear your experience was smooth and pressure-free. It’s great that the team made you feel welcomed and that the process felt efficient from start to finish. Feedback like yours reflects the standard we work hard to maintain. We appreciate you sharing your thoughts and look forward to assisting you again in the future. Please have the Merriest of Holidays and enjoy what you drive! Team Longo Toyota

December 03, 2025

Just left Longo Toyota and wow—what an incredible experience! Max took great care of me from start to finish. If you’re looking for top-notch service, he’s your guy. More

by VIP101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Longo Toyota responded

Wow—your review made our day! We’re thrilled to hear you had an incredible experience with us. Max will be over the moon to know he’s officially ‘the guy’ for top-notch service! Thanks for choosing Longo Toyota, and we can’t wait to roll out the red carpet for you again! Thank you for your support and happy holidays!

December 03, 2025

I was looking for a trade - it was easy /quick Justin was very helpful Questions answered - help me a lot More

by Sela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sebring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Longo Toyota responded

Thank you for taking the time to share your review. We’re delighted to hear that your trade-in experience was quick and easy, and that Justin was able to assist you effectively. Congratulations and welcome to the Longo family! Happy Holidays! Drive safe and enjoy the season!

December 02, 2025

From first contact for the online sale to meeting the team in person, it’s an all around positive experience. Staff were helpful and friendly. We were in and out of dealership with a trade in and a new c More

by Winniechsieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Gutierrez 5 ⭐️ s!
Dec 03, 2025 -

Longo Toyota responded

Thank you for sharing your positive experience! We’re thrilled our team made the online sale, trade-in, and new car purchase smooth, efficient, and enjoyable. We truly appreciate your recommendation and look forward to serving you again! Team Longo

December 01, 2025

Fred was awesome very patient if I was to buy another car from Toyota it would be from Fred More

by Cg2live323
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Dec 02, 2025 -

Longo Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that Fred provided an exceptional and patient experience during your visit. He truly embodies the level of care we strive to deliver. If you decide to purchase another Toyota in the future, we’d be honored to have Fred assist you again. Team Longo

November 30, 2025

Longo Toyota is awesome and provides excellent customer service and professionalism. My service advisor Augustin Jauregui has been exceptional every time I see him. He continues to provide excellent custom More

by sunshynn33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Longo Toyota responded

Thank you so much for your thoughtful feedback. We’re glad to hear that you’ve consistently received excellent service at Longo Toyota. It’s great to know that your service advisor has provided knowledgeable guidance, clear updates, and reliable support during each visit. Happy Holidays - Team Longo

November 29, 2025

I went to retrieve my vehicle after it was serviced and paid on-line. I went to the counter to let them know I was there to pick up my vehicle. It took one hour and twenty minutes to retrieve my vehicle. More

by Argueta.Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Longo Toyota responded

Thank you for taking the time to share your perspective and giving us the opportunity to apologize. Our guests’ experiences are very important to us, and we carefully reviewed this situation. We found that the payment was made at 11:52 AM through our online portal, but a delivery was not scheduled, and our cashiers were not notified until 1:02 PM. We truly understand that your time is valuable, and we sincerely apologize for any delay you experienced. Your feedback has been shared with our service team to help us improve moving forward. Team Longo

November 29, 2025

Fred was friendly and approachable. He answered my questions and explained everything in a way that I could understand. He was nice to me and my mom. He repeated things and printed out More

by hearts.eve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience with us! We’re delighted to hear that Fred provided such friendly, patient, and thorough service during your visit. It’s wonderful to know he was able to assist you and your mom—from answering questions clearly to preparing paperwork and even following up the next business day. We’re especially glad the timing worked out when you stopped by without an appointment and that Fred could help you with everything, including locating the car and arranging a test drive. Your feedback means a great deal to our team, and we truly appreciate you taking the time to share it. Team Longo

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