Capital Toyota, Inc.

I'm from New Jersey and unfortunately totaled my car on the way down to visit family in Tennessee. I had a 3-day window to buy a car to get home after Thanksgiving and Capital Toyota made it happen in one the way down to visit family in Tennessee. I had a 3-day window to buy a car to get home after Thanksgiving and Capital Toyota made it happen in one of the most seamless car-buying experiences I've had. Mama D found the car for me and passed along the info with superb customer service, and really wanted to know my needs. Luke Hefner helped sell the car to me and this guy knew his stuff, even getting a guy from the service staff to check out the car and test drive with me. Every person from the team that I interacted with had integrity and genuinely cared about selling me a good car within my price range in the short window of time I had. I cannot recommend Capital Toyota enough, and while I know my car is going to last me a long time, I'd strongly consider going all the way down to Chattanooga just to buy a car from them again. More

He was very pleasant to work with on resolving the changes that we came in requesting. I was so happy on how he handled the request and Jonathan (our original salesman) was awesome too. I will be look changes that we came in requesting. I was so happy on how he handled the request and Jonathan (our original salesman) was awesome too. I will be looking for the two of them when we are ready to buy another Toyota! More

We purchased our vehicle from out of state. While this could have been a convoluted process, Will & Chandler made it smooth! After an 8-hour drive, we arrived at the dealership. Will welcome While this could have been a convoluted process, Will & Chandler made it smooth! After an 8-hour drive, we arrived at the dealership. Will welcomed us and was so polite. We were back on the road within 35 minutes! Will followed up with us the next day to see how we enjoyed the vehicle and inquire if we had any questions. I highly recommend Capital Toyota and the amazing staff to put you in YOUR dream car! More

Luke was great, very funny, personable, professional! All around 5 stars!! Helped me get into a truck at a great deal. Will definitely recommend Luke to everyone I know 😊 All around 5 stars!! Helped me get into a truck at a great deal. Will definitely recommend Luke to everyone I know 😊 More

Luke is a good dude. Hooked my dad up with a pre-owned 2020 Toyota Tundra that had just traded in earlier that day. My dad was looking around and was about to give up on Hooked my dad up with a pre-owned 2020 Toyota Tundra that had just traded in earlier that day. My dad was looking around and was about to give up on this lot and my guy is like, “hold up, I think I may have just the thing” and like a wizard ‘poof!’ conjures up the perfect truck for my dad - who is pretty particular. More

All the employees at Capital Toyota are always friendly and very helpful. I would recommend bringing your vehicle for any type of repairs or service. and very helpful. I would recommend bringing your vehicle for any type of repairs or service. More

We are so grateful that we used Capital Toyota for our service needs. Our alternator went bad and we had to pull off on the exit ramp onto the side of the road near the stop sign. We had two children wi service needs. Our alternator went bad and we had to pull off on the exit ramp onto the side of the road near the stop sign. We had two children with us, so we needed a tow truck with four passenger seats, which is unusual. We texted our friends to pray to the Lord that he would intervene and get all of us with our car to the dealership. We called the dealership to say we would be late, as we were no longer able to continue the trip. Our service advisor, Mr. Luis Valdes was very assuring, and said he would look for a tow truck that had four passenger seats and call us back. About ten minutes later he called and said the truck was on the way, and gave us the phone number of the towing service so we could confirm their arrival time. This was Johnny’s Towing service, and Rhonda the dispatcher was very friendly on the phone, and told the truck was on the way. This all was very comforting to us as it was a cold rainy day, and we knew we could just wait till the truck arrived, and then all get in and be taken straight to the dealership along with the car! Mike arrived with the tow truck, and told us to all get in, while he pulled the car up on the platform, and within minutes we were on our way! We were all happy in the quiet and clean truck, and arrived at the Capital Toyota dealership, and were welcomed by our service advisor, Luis. They pointed us to the nice waiting lounge with snacks and hot drinks, and we happily waited for our car to be fixed. It turned out there was one additional part that they needed to order that would arrive until the next day, so they arranged a rental car for us, and had the rental company, Enterprise, come to pick us up, so we could go home and come back the next day to pick up the repaired car. So the next day Luis called us when the car was ready, and we were able to come pick it up. Luis went out of his way to be helpful, and we now have a car that is working perfectly again. Mr. Luis went out of his way, as did the Johnny’s Towing service, to get us taken car of. We are very thankful to the Lord for answering our prayers through these kind and efficient people, Mr. Luis Valdes, service advisor, Mr. Mike and Rhonda with Johnny’s Towing service, and Enterprise with their immediate coming to get us and set us up with a rental car. Thank you Lord, for helping us, and for these very kind and capable people who helped us. They also gave us a 10% discount from one of the coupons on their website! More

Everything was handled professionally and promptly with all my questions handled very knowledgeably. The Experience was very pleasing! I will use Capital again, and Chandler and Shane especially! all my questions handled very knowledgeably. The Experience was very pleasing! I will use Capital again, and Chandler and Shane especially! More

Just picked up my new Supra and the entire experience was perfect from start to finish. Kamryn took amazing care of me the whole time and made the process easy. Chandler in finance walked me through everythi perfect from start to finish. Kamryn took amazing care of me the whole time and made the process easy. Chandler in finance walked me through everything and made sure I understood every option without any pressure. Curry the sales manager stepped in and helped make the deal smooth and fast. You can tell the whole team actually cares about their customers. Five star experience all around. I would absolutely recommend them to anyone looking for their next car. More

I purchased a newer Tundra and traded in my older one. Curry gave me a great value for my truck, Shane the Sales rep was very helpful and Chandler the Finance gentlemen explained everything in detail an Curry gave me a great value for my truck, Shane the Sales rep was very helpful and Chandler the Finance gentlemen explained everything in detail and gave us several.options that worked in our budget. It was a great buying experience. Will return in the future. More