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BMW of Westlake
Westlake, OH
5,173 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,173 reviews
Verified Customer
February 24, 2026
Perfect It was perfect ? ? can always be cheaper?? John was great the young man who helped me set up car great also ? can always be cheaper?? John was great the young man who helped me set up car great also More
by TW
February 24, 2026
Excellent and efficient I thought that the service I received was very quick and efficient and that everyone I interacted with at the shop was more than hospitable received was very quick and efficient and that everyone I interacted with at the shop was more than hospitable More
by BENJAMINHUBBARD159
February 24, 2026
Excellent service and they were very accommodating to my wife, which I appreciated a lot. wife, which I appreciated a lot. More
by J. Weatherspoon
Employees Worked With
February 23, 2026
The service at BMW Westlake is always excellent and prompt. The work is always done correctly and I recommend this dealership. prompt. The work is always done correctly and I recommend this dealership. More
by EAGLETRACK1
Employees Worked With
February 22, 2026
Everything was good, just was disappointed I did not get a car wash. My Acura dealer always washed my car after service. a car wash. My Acura dealer always washed my car after service. More
by JWATTERS08
Employees Worked With
February 22, 2026
Kevin greeted me right away and made the entire service experience smooth and stress-free. He quickly provided me with a loaner vehicle and clearly explained all the information I needed. His professionali experience smooth and stress-free. He quickly provided me with a loaner vehicle and clearly explained all the information I needed. His professionalism, respect, and efficiency were truly appreciated. Excellent customer service, thank you, Kevin, for making the process so easy! More
by Bena
