Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,878 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,878 reviews

March 11, 2026

Always pleased with the customer service I just wish waiting times for a oil change would be quicker More

by ONEHUNDPER
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Report | Print
Mar 12, 2026 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 11, 2026

Friendly, informative and received helpful advice. Timely work completion. Thankful that we purchased an extended warranty. More

by csfreefall
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Report | Print
Mar 11, 2026 -

Heiser Toyota responded

Delighted Michael could offer helpful advice and complete your Toyota Highlander service promptly. We’re glad the extended warranty gives you extra peace of mind. Thank you for the 5-star review. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 09, 2026

Very good communication and done right the first time. I appreciated the price adjustment for the work completed. More

by daniel.gumm
Recommend Dealer
Yes
Report | Print
Mar 09, 2026 -

Heiser Toyota responded

We’re glad our communication kept you informed and that the service was completed correctly on the first attempt. It was important to us that the price adjustment for your Toyota Grand Highlander met your expectations. Thank you for sharing your experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 08, 2026

I was there for Toyota Car service. My appointment time was honored, I waited in the showroom, and service was completed in less than 1 hour. More

by EAMESS1952
Recommend Dealer
Yes
Employees Worked With
Service writer named Tom.
Report | Print
Mar 08, 2026 -

Heiser Toyota responded

Thank you for bringing your Toyota Crown in for service. It’s great to know your appointment started on time, you were comfortable in our showroom, and the service was completed in under an hour. We appreciate your five-star feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 05, 2026

Nathanial was very professional, knowledgeable, and patient. My oil changes have been taken care of through my warranty and the process to file a claim is timely. Nathaniel got the claim processed and More

by info@theitsybitsyscholars.com
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Report | Print
Mar 05, 2026 -

Heiser Toyota responded

Thank you for sharing your positive experience with Nathaniel during your Toyota service. We’re pleased he handled the warranty claim efficiently and kept communication clear with your insurance provider. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 04, 2026

This is the second lease from this dealership. I have enjoyed both purchases from this dealership. They are kind, caring and understanding. They do not push you to make a purchase and want to make More

by blondelov5
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Report | Print
Mar 04, 2026 -

Heiser Toyota responded

We appreciate you leasing another Toyota with us. We’re glad our team treated you kindly and provided a comfortable and pressure free experience. We want you to drive away with the vehicle you love and payments that fit your budget. Today’s your Day

March 03, 2026

I'will recomend others people to go to Heiser Toyota for better service and discount labor prices. More

by Asendejerry
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Report | Print
Mar 03, 2026 -

Heiser Toyota responded

We appreciate you spreading the word about our service and value pricing on labor. We’re glad your Toyota C-HR received quality care. Michael is grateful for your feedback and we look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2026

Great communication. Excellent job in keeping me informed on the status of my car. Heiser is always accommodating to my needs. More

by ONEPACKMAN004
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Mar 03, 2026 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 03, 2026

Lorri, & Shahat went out of their way to make sure that I got a vehicle I could afford. Jakub explained everything to me and took his time answering my questions. Would definitely recommend Heiser Toyota! More

by j_kornuth
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
Report | Print
Mar 03, 2026 -

Heiser Toyota responded

Dear Kornuth, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jakub, Shahat, and Lorri went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 03, 2026

I found the work to have been quickly done. Kevin was very welcoming, personable, and explained things well. The videos showing the state of the filters and the repair work was also very inform More

by lussierocd
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Report | Print
Mar 11, 2026 -

Heiser Toyota responded

Dear Lussie, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
3
4
5
...
788