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Germain Mazda West
Columbus, OH
288 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 288 reviews
June 25, 2026
I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I l purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris More
by dharris4255
Verified Customer
June 24, 2026
I did not work with Cameron Allen in person. I worked with Skyler Pollock, who was wonderful. Ian Napier was also so very helpful. I worked with Skyler Pollock, who was wonderful. Ian Napier was also so very helpful. More
by Bekki
June 23, 2026
Attentive to my questions and concerns. Explained using the navigation system with my cell phone. Friendly and prompt communication. I always felt respected and appreciated. Explained using the navigation system with my cell phone. Friendly and prompt communication. I always felt respected and appreciated. More
by MUNTAQIMA.FURQAN
June 23, 2026
Very friendly. got the work done timely. washed my car for me. very clean lobby? got the work done timely. washed my car for me. very clean lobby? More
by KN907817
June 23, 2026
Great service and easy to work with Very efficient buying process and very helpful team process and very helpful team More
by PFITZGERALD23
June 17, 2026
We had a great experience purchasing our new 2026 Mazda CX-50. Skyler was extremely personable and made the entire experience quite enjoyable! CX-50. Skyler was extremely personable and made the entire experience quite enjoyable! More
by Vicky
Employees Worked With
June 17, 2026
Phenomenal. Personal. Professional. Fast. Easy. We had a phenomenal experience, John was amazing! He made the entire process personal, he was super professional, Personal. Professional. Fast. Easy. We had a phenomenal experience, John was amazing! He made the entire process personal, he was super professional, it was fast and easy! I've never felt more seen and heard as a customer. I felt like an actual person rather than just another number coming to buy a car. More
by KAITDALTON107
June 13, 2026
Great Alway get the best service Ron is the best always great service attention to detail great service attention to detail More
by FXDRAGO
June 13, 2026
Always very polite, explains everything including the video taken of the service dept, invites us to have coffee snacks. video taken of the service dept, invites us to have coffee snacks. More
by Annbuckeye
June 11, 2026
Quick and efficient. Buying a car and the negotiations that go along with it are still one of the hardest parts about being a female Buying a car and the negotiations that go along with it are still one of the hardest parts about being a female More
by JENNIFER.HESSLER
