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Germain Lexus of Easton
Columbus, OH
1,430 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,430 reviews
August 24, 2026
Great! Had to have catalytic converter replaced. Donna and the crew took care of me very well! Had to have catalytic converter replaced. Donna and the crew took care of me very well! More
by temoff
Verified Customer
August 23, 2026
I'm going to start hy saying that their valet and register desk are great people and give great service. I won't say that all my visits there have been bad but the last 3 most definitely have been a register desk are great people and give great service. I won't say that all my visits there have been bad but the last 3 most definitely have been a waste of my money and bad service. They didn't listen and in the end my car is still driving bad and their solution is for me to buy the same tires I just bought less than 6 months ago when this all started. I dont feel like I was heard and my vehicle is driving worse now than it did after driving 20hrs here with stuff in my vehicle. That's just stupid to pay to have my car get worse and no accountability yet more suggestions of me spending more money with them. Smh. More
by minniewilliams7924
Employees Worked With
Other Employees :
I dont know but 2 people above. I didn't see them at all. Post pictures of your people that actually interact with the customer.
August 22, 2026
Very friendly and efficient and helpful. They are very punctual and answer. Any questions I have. They are very punctual and answer. Any questions I have. More
by christa030445
Employees Worked With
August 21, 2026
Good sales personnel especially Jason with simple process in getting you anything of a customer preference. Nice working with them. process in getting you anything of a customer preference. Nice working with them. More
by willipab
Employees Worked With
August 20, 2026
Always seem very attentive and friendly with getting your service handled. I especially like the video updates. service handled. I especially like the video updates. More
by tamasje
August 20, 2026
Jeremy was extremely courteous and helpful. He explained the vehicle’s issues, options for addressing them, costs, and timelines clear. He contacted me with updates a number of times as well. H He explained the vehicle’s issues, options for addressing them, costs, and timelines clear. He contacted me with updates a number of times as well. He did a GREAT job! More
by EVOLLENWEIDER
Employees Worked With
August 18, 2026
Sales financing and tech person were all great Bob spent a lot of time explaining everything about the vehicle. He’s a fantastic salesman. a lot of time explaining everything about the vehicle. He’s a fantastic salesman. More
by 12345
Employees Worked With
Other Employees :
Anthony. Tech specialist Great
August 14, 2026
If you have the opportunity request Kevin as your Service Consultant at Germain Lexus of Easton in Columbus- book it! He has been at Germain for many, many years, extremely knowledgeable and very honest abou Consultant at Germain Lexus of Easton in Columbus- book it! He has been at Germain for many, many years, extremely knowledgeable and very honest about the care and servicing of your Lexus. Jill P. More
by Julyjacob92
Employees Worked With
August 13, 2026
We recently purchased a certified used 2024 RX 350 here. The entire experience could not have been better. We got a good deal and all of the employees were top-notch. Our salesperson, Preston. The sales The entire experience could not have been better. We got a good deal and all of the employees were top-notch. Our salesperson, Preston. The sales manager, Bryan. The tech expert, Anthony. All great. We bought a certified used GS 350 from here 8 years ago and had the same type of experience. Maybe we will visit again in another 8 years! Maybe sooner? More
by Scott Z
August 12, 2026
I have a great experience while getting my vehicle serviced. Everyone was friendly and efficient. Jeremy did a great job communicating updates and was very amenable to my needs. Thank you Lexus! serviced. Everyone was friendly and efficient. Jeremy did a great job communicating updates and was very amenable to my needs. Thank you Lexus! More
by Michael Young
Employees Worked With
Jeremy
