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Germain Lexus of Easton
Columbus, OH
1,451 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,451 reviews
September 26, 2026
Fantastic experience all who dealt with me were extremely courteous and professional. Waiting room was spotless and quiet, bathroom was extremely clean. I would recommend to anyone. I don’t believe you could courteous and professional. Waiting room was spotless and quiet, bathroom was extremely clean. I would recommend to anyone. I don’t believe you could do anything to improve upon. More
by Bobroelle
Employees Worked With
September 25, 2026
Solid service with the team from the time we made our appt to the date we turned in our Lexus for the loaner. Finished up on the same day. Went to pick up and the team was rocking it from the time we pic appt to the date we turned in our Lexus for the loaner. Finished up on the same day. Went to pick up and the team was rocking it from the time we picked up and turned the loaner in. Very satisfied as usual so much we look for the same level of service from all providers in all industries. :) Lexus has spoiled us. More
by hiphoppergirl11
Verified CustomerEmployees Worked With
Other Employees :
Abu was our sales guy who was AWESOME not just this year but back in 2017 when he sold my BFF her Lexus which is why we returned to him again this year.
September 25, 2026
Service was performed in a timely manner. Texts from service dept kept me uo to date. Waiting are was comfortable with complimentary refreshments and Internet. Texts from service dept kept me uo to date. Waiting are was comfortable with complimentary refreshments and Internet. More
by TMGruzs
Employees Worked With
September 23, 2026
The day I took the car ito the dept. the Associate in the office was extremely helpful in helping clear up confusion I had because the car was taken in 2 days. early due to confusion wit the Associate in the office was extremely helpful in helping clear up confusion I had because the car was taken in 2 days. early due to confusion with AAA coming too soon. The day I picked up my car the lady assisting me in the.Bay area was so nice and knew my name when I walked in. Jeff had everything taken care of and had me on my way in about 10 minutes . SERVICE WAS WONDERFUL. More
by Linda S Davis
September 23, 2026
Came in for a service and the staff was so kind and friendly. Kevin was my advisor and so kind to my toddler friendly. Kevin was my advisor and so kind to my toddler More
by Tspaulding
Employees Worked With
September 23, 2026
The process was very smooth and Rachel was extremely helpful and easy to work with. I was surprised and pleased to be able to drive away with the new car that day. helpful and easy to work with. I was surprised and pleased to be able to drive away with the new car that day. More
by rwharton3
September 17, 2026
I don't recall being advised of the location your service dept. All texts I received advising of date and time of scheduled service carried the new car address leaving me to assume that that is where I need dept. All texts I received advising of date and time of scheduled service carried the new car address leaving me to assume that that is where I need to bring my car. It wasn't until I showed up at your new new location only to find your sign that said your service dept had moved More
by Rkleman
Employees Worked With
Donna?
September 17, 2026
Did not meet my expectations in level of competence and customer care Shades of deceitfulness customer care Shades of deceitfulness More
by Rkleman
September 17, 2026
I waited 30 minutes to check in my car. I shouldn't have to wait at all. I shouldn't have to wait at all. More
by carltonmilton
Employees Worked With
September 16, 2026
Donna was great to work with. Kept us updated and provided valuable support. Thanks Donna! Kept us updated and provided valuable support. Thanks Donna! More
by lgjohnson2
Employees Worked With
