Paul Miller Honda of West Caldwell

New 2018 Honda Odyssey After visiting two other dealerships My wife and I came to Paul Miller Honda to see Jose Velasquez based on his stellar Dealer Rater reviews. From th After visiting two other dealerships My wife and I came to Paul Miller Honda to see Jose Velasquez based on his stellar Dealer Rater reviews. From the start , Jose put us at ease assured us that he was going to do everything possible to help meet our specific needs. I could honestly say that Jose was the best sales rep I had the pleasure of dealing with and I would highly recommend him to anyone. It was just Jose, but Alejandro in the finance department bent over backwards to make sure the terms we agreed on with Jose we achieved. These two gentlemen are awesome. Thank you!!! And we will see you both again in the future!! More

Great Experience This is the 2nd car I have leased from Paul Miller Honda and even easier than the first time! David Garcia worked with mine and my husbands tight s This is the 2nd car I have leased from Paul Miller Honda and even easier than the first time! David Garcia worked with mine and my husbands tight schedule and was able to easily communicate with me via email, as my days don't allow me to go back and fourth on the phone a lot. Most people spend all day at a dealership - we were in and out in 2 hours! We will be back for a car for my husband, and I have recommended a friend over to David as well. More

Best Car Purchase Experience I've ever had David was absolutely amazing. I went to DCH Honda in Paramus first and was not impressed the service I received. I decided to go to Paul Miller Honda David was absolutely amazing. I went to DCH Honda in Paramus first and was not impressed the service I received. I decided to go to Paul Miller Honda based on their inventory for the vehicle I wanted. David greeted me immediately and offered assistance. He never made me feel like he was pushy and took time to go over the numbers I had in mind and didn't try haggling for every last penny like in most dealerships. In the end the offer I made was accepted without the annoying back and forth which I experienced in DCH Honda in Paramus. David did all the little detailed things that make you feel like a VIP customer and by the time I left I felt like he was a friend for years. Isabel who managed the finance portion of the purchase was equally as amazing and I've never felt more comfortable during this process than with her. She didn't push the services but rather she explained them and their benefits but respected my decisions without attitude or making me feel bad like I have experienced in other places. Again I felt like I've known her for years. I really can't think of another car purchase experience that has been even close to comparing to this one. More

great staff !!! everyone was very helpful and professional! we arrived at the dealership now knowing which vehicle we were interested in, less than 2 hours later we drove off with an amazing car at a great pric we arrived at the dealership now knowing which vehicle we were interested in, less than 2 hours later we drove off with an amazing car at a great price! we will be back again for sure when its time to get another car! More

Superb Jose M. Velasquez was very knowledgable & accommodating for me. Thank you so much, I love my Mulberry HRV. Thank you for the picture as well. Jose M. Velasquez was very knowledgable & accommodating for me. Thank you so much, I love my Mulberry HRV. Thank you for the picture as well. More

Thank you so much Thank you Jose for all your help getting a new car, the process was easy and you all so nice. Thank you Isabel for all your advise, you made me feel Thank you Jose for all your help getting a new car, the process was easy and you all so nice. Thank you Isabel for all your advise, you made me feel so comfortable and for all the help you gave me. I very much appreciate it. More

Excellent Salesperson! This was not my first time buying a car but it was my best experience. I had the pleasure of dealing with Jose M. Velasquez and right away it felt a l This was not my first time buying a car but it was my best experience. I had the pleasure of dealing with Jose M. Velasquez and right away it felt a lot different from the usual experience of buying a car. I felt no pressure at all. Jose made everything clear and was up front about pricing and everything else. I would highly recommend this dealership but especially recommend dealing with Jose. More

Outstanding Jose Velasquez is an outstanding salesperson. He is knowledgeable, trustworthy and considerate. Jose is considerate of my needs and is not pushy or o Jose Velasquez is an outstanding salesperson. He is knowledgeable, trustworthy and considerate. Jose is considerate of my needs and is not pushy or obnoxious. He also has a great sense of humor! This is my fourth vehicle from Paul Miller Honda, and it is absolutely because of Jose. I am a loyal customer of his for ten years, and would highly recommend him to any of my friends or family. Thank you Jose! More

Awesome Experience I had a so much awesome experience at Paul Miller Honda of West Caldwell. I was greeted by Jean, the salesman. He was very courteous and was basically I had a so much awesome experience at Paul Miller Honda of West Caldwell. I was greeted by Jean, the salesman. He was very courteous and was basically working with me. He explained things to me to help me understand what I'm getting and paying so I don't get blinded. Another awesome person I have to acknowledge is Victor, the Manager. I will admit that my credit isn't great at all. Victor went over my credit without judging me (something I encountered at another dealership). They jointly worked to get me the vehicle I need and we came to an agreement. I definitely recommend this dealership to anyone, because they make you feel like a human at the end of the day, and not just another dollar sign. Thank you Jean and Vic!!! More

Professional and caring. My 2005 Toyota was on it's last legs at 224k miles. I limped it in to the dealership and met Jose. He showed me multiple cars but after my research an My 2005 Toyota was on it's last legs at 224k miles. I limped it in to the dealership and met Jose. He showed me multiple cars but after my research and Consumer Reports reviews I knew the CR-V was the way to go. Jose was courteous, professional and funny. Every person I spoke with there was a delight. I have no hesitation about coming back here again when it's time. More