Lokey Volkswagen

"GREAT EXPERIENCE" I hate to car shop! I was a previous Lexus owner so my expectations were very high from an experience perspective. Joe Haig (and the Lokey team) mad I hate to car shop! I was a previous Lexus owner so my expectations were very high from an experience perspective. Joe Haig (and the Lokey team) made everything easy, efficient and a great experience! I highly recommend them! More

Best in the area I have a 2007 convertible beetle and have had it to a couple of dealerships to be repaired. We always got the run-around, high costs and inconsistent I have a 2007 convertible beetle and have had it to a couple of dealerships to be repaired. We always got the run-around, high costs and inconsistent service. Every time we have taken it to Lokey, they have done their best to keep us updated, let us decide what needs to be done right away and what can wait, prices, etc. It is an hour drive for us to take it there but we will always do so because they give us a good quality loaner when needed, check back to see if the car is running correctly and are easy to deal with consistently. Highly recommend them for your repair needs. More

Stand by their work I went in for an oil change and they found a few wear and tear problems so we agreed to correct them. When we got the car back we had major issues and I went in for an oil change and they found a few wear and tear problems so we agreed to correct them. When we got the car back we had major issues and brought it back, they stood by their work and fixed everything no charge. More

Helpful Kevin Mandy was very helpful problem solving a problem with my top. Car wash not the best. Dash not wiped down. Overall positive, convenient experienc Kevin Mandy was very helpful problem solving a problem with my top. Car wash not the best. Dash not wiped down. Overall positive, convenient experience. More

Customer focuse I purchase and service my car in this dealer. My car after a year start experiencing same electronic issues hard to duplicate on standard inspection. I purchase and service my car in this dealer. My car after a year start experiencing same electronic issues hard to duplicate on standard inspection. Take 4 visit and video recording to determinate roots of the problem. They never give up helping. Presentence from there side help finally resolve issue. Strongly recommending theirs service. More

yearly tuneup It was worth doing the research, from the purchase to my yearly service appointments I couldn't be more satisfied thank you Antonio and Sam P It was worth doing the research, from the purchase to my yearly service appointments I couldn't be more satisfied thank you Antonio and Sam P More

great customer service! After I went through a miserable experience getting the top replaced on my Beetle convertible (shop that my insurance co. used)--I went to Lokey to ge After I went through a miserable experience getting the top replaced on my Beetle convertible (shop that my insurance co. used)--I went to Lokey to get it done properly! Kevin took care of me from start to finish & was very sympathetic to the bad experience I had endured. Progressive should have let me bring the car to Lokey VW in the first place of course--but at least Kevin made things right once I finally got it to Lokey! More

Timely, efficient & thorough service A few days before my Jetta GLI was due for its 30,000 mike service, my battery died late in the afternoon. I called Lokey, had AAA jump star it & drov A few days before my Jetta GLI was due for its 30,000 mike service, my battery died late in the afternoon. I called Lokey, had AAA jump star it & drove it there to replace the battery. Although it was late in the day, they completed the service and even washed the car. I consider this thoughtful customer service and was very appreciative. More

They don’t follow up! Purchased Feb 28! I’m owed a second key and a check for $900 or so dollars. It is getting close to one month. Not second key and no check. Making tw Purchased Feb 28! I’m owed a second key and a check for $900 or so dollars. It is getting close to one month. Not second key and no check. Making two car payment, which they said I would have the check before the next car payment on the leased vehicle 🚗 do not true. The only nice person was Jared in finance. I would not recommend this dealership! No one communicate with each other. The right hand does not know what the left hand is doing. More

Fast professional service Fast efficient service, speedy check out and have not had any problems with my car. I would definitely recommend Lokey Volkswagen to friends and famil Fast efficient service, speedy check out and have not had any problems with my car. I would definitely recommend Lokey Volkswagen to friends and family. More