Ferman Chrysler Jeep Dodge RAM of New Port Richey

oil change Tire valve missing on rear when we arrived at home from service.So no now we have to go buy one.Tech should be more aware of replacing items after ser Tire valve missing on rear when we arrived at home from service.So no now we have to go buy one.Tech should be more aware of replacing items after service. More

oil change took my car in for first oil change...……….they did an unauthorized update and ruined my radio...now my car will be there 2 to 3 days took my car in for first oil change...……….they did an unauthorized update and ruined my radio...now my car will be there 2 to 3 days More

Just great Excellent service , was treated with great care and put as a priority. Definitely recommend coming here if you want a new car or brining your vehicle Excellent service , was treated with great care and put as a priority. Definitely recommend coming here if you want a new car or brining your vehicle for service More

Worthy Visit I went to Ferman NPR expecting for this experience to be like every other one we all want to avoid whenever purchasing a new vehicle. Well, I met I went to Ferman NPR expecting for this experience to be like every other one we all want to avoid whenever purchasing a new vehicle. Well, I met this guy named Ken Levicki that quickly put all of the anxiety to an end; his honest approach of what would you like vs. cost. Ken believes in getting you the most for lowest cost. Now, I've searched for months for a Jeep Wrangler to walk-in this dealership and question why was I ever driving all over Florida. Bring Ken your offer and just watch this dude go to work. Just talk to him and make a decision for yourself. More

Happy New Jeep owner Joseph Vega, Robert Packard and the entire team at Ferman were amazing. From start to finish, which took all day (not their fault) it was ours, they w Joseph Vega, Robert Packard and the entire team at Ferman were amazing. From start to finish, which took all day (not their fault) it was ours, they worked with us and did everything that they could to ensure that we were happy and satisfied customers, and that we got the best deal possible. We are a part of the Ferman family and will be for life. Go see these guys and ask for Joseph, he’s the best and will def keep you laughing the whole time. More

Above and Beyond Expectations - On his day off! My fiance and I went to the Jeep dealership not really knowing what to expect. We had a timeline of about a month, and did not necessarily need to buy My fiance and I went to the Jeep dealership not really knowing what to expect. We had a timeline of about a month, and did not necessarily need to buy immediately. In the past we have always been used to pushy car salesmen, and at Jeep we found this to be absolutely not the case. Joseph Vega greeted us immediately when we arrived. We explained to him that we weren't exactly sure what we were looking for. He helped us figure out a great car to drive that was exactly what we were thinking. We did state that we wanted the bare minimum in features, and really just a simple base model. The entire time we were together he never tried to up-sell or push us into a more expensive direction. He made us feel very comfortable and like we were making the right decision. We did want to go check out a few more cars since this was our first dealership. We did some more research the night before and found another Jeep we wanted to test drive. We went back the next day and unfortunately Joe wasn't there. He was off that day. We attempted to work with another employee, but we knew that we wanted to make sure if we were to buy a car from Ferman, Joe was our guy. The other employee got the second car ready for us and we got in. Next thing we know Joe is there getting in the car with us! He heard that we were back, and he came in ON HIS DAY OFF to come help us test drive this other Jeep. He worked with our numbers and talked with us with exactly what we wanted to pay. Of course we bought the car from Joe that day! We are very happy with our choice and very appreciative and Joe and everyone at the Ferman family for not pushing us into something we didn't work. In the future we plan on using Ferman, and Joe especially, for our car buying needs! More

Easy, quick, very pleasant experience I've been a customer here since 2010. I bring my entire families vehicles to this dealership. Steve Brawer has been our service advisor for many years I've been a customer here since 2010. I bring my entire families vehicles to this dealership. Steve Brawer has been our service advisor for many years. He IS the reason we come to this dealership, very trustworthy and makes us feel very comfortable with the repairs y'all suggest need to be done. He's never let us down Thanks Steve ?🤘you rock... More

Outstanding job by all Vehicle repaired in a timely manner. Even received a military discount. Loaner vehicle was not an issue. Jason kept in touch with me throughout the en Vehicle repaired in a timely manner. Even received a military discount. Loaner vehicle was not an issue. Jason kept in touch with me throughout the entire process. Thank you for the great service More

Excellent service! Recall done on a quick timely fashion!!The service Manager , Jamie was polite, & was thoughtful in letting me know how long the recall repair would.. Recall done on a quick timely fashion!!The service Manager , Jamie was polite, & was thoughtful in letting me know how long the recall repair would.. To his credit the repair was done exactly as he stated. It was a very pleasant experience.. More

Consistent Excellence Once again, your service folks were on time, on target, thorough, friendly, and knowledgeable. Your facilities were clean and comfortable and I certai Once again, your service folks were on time, on target, thorough, friendly, and knowledgeable. Your facilities were clean and comfortable and I certainly can't fault the free pastries and coffee options. More