Carl Black Roswell

Super experience! Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is wonderful. Eric made completing the paperwork quick and easy. We will continue to purchase from here! Ask for Alex for a great experience! More

Vehicle purchase Brandon Lytle, sales, and Tommy Webb, service, provide great customer service. They are the main reason we chose to shop for a vehicle at Carl Black Brandon Lytle, sales, and Tommy Webb, service, provide great customer service. They are the main reason we chose to shop for a vehicle at Carl Black. Be sure to search online inventory and prices before visiting. More

Great Dealership This dealership is great and all of the sales associates were great to work with. Brandon was a pleasure to be around and really helped me with buying This dealership is great and all of the sales associates were great to work with. Brandon was a pleasure to be around and really helped me with buying my Buick Encore! More

Great dealership, great team! We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our w We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our way through the learning curve with our amazing new Terrain Danali. Would certainly recommend this dealership! More

Closer to being 4.5 star experience Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. I arrived and was not expected as I was led to believe. Could be a little disconcerting if you do not already know what you are looking for. Received 2 calls from the call center asking if I was still going to come into the dealership the day I had scheduled for my appointment. This was after I had already arrived, made the deal and purchased my vehicle 3 hours earlier. The actual buying experience with Nick was great as well as the finance experience with Joe. Definitely will give this dealership first crack at my business with my next vehicle purchase. More

Recent Sierra trade I have worked with Joe on several trades and you could not asked for a better finance person -He is very knowledgeable and personable -The BEST!!! Do I have worked with Joe on several trades and you could not asked for a better finance person -He is very knowledgeable and personable -The BEST!!! Doug is also a very dependable sales person-His follow through is very good and he deals with customers like they are his own family!!Knowledgeable about his product but not afraid to ask if he does not know!!-Great job with my trade!!! More

?????’i Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is r Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is ready so I am a happy camper. More

Outstanding customer service From the moment I arrived at Carl Black, I was greeted with a smile and friendly service that was willing to do anything to make my experience enjoyab From the moment I arrived at Carl Black, I was greeted with a smile and friendly service that was willing to do anything to make my experience enjoyable. Kollin was able to provide me with ample amount of information about the truck I was interested in, and made me feel comfortable in my experience as a first time buyer. I didn’t feel as if I was being haggled by a salesman at a car dealership, but rather I felt as if I were being treated like family and was very respected. Additionally, Joe and Matt were very helpful in negotiating a price and financing for the truck of my dreams that worked best for my budget. I will definitely come back to Carl Black for my next car or truck purchase! I highly recommend it to anyone looking to have a fantastic buying experience! More

Positive Experience We had a great experience buying a preowned vehicle. Alex in sales was great to work with and made the experience enjoyable. We are thoroughly enjoyin We had a great experience buying a preowned vehicle. Alex in sales was great to work with and made the experience enjoyable. We are thoroughly enjoying our “new to us” car! More

Excellent service by everyone! Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days s Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days so I had it for our trip to Texas. Again excellent service through out the buying process. More