Joe Rizza Ford Lincoln

Bad experience A guy named Edwardo would not service me because I wouldn’t allow a part for my seat to be installed. VERY nasty. He didn’t check me in BUT he called A guy named Edwardo would not service me because I wouldn’t allow a part for my seat to be installed. VERY nasty. He didn’t check me in BUT he called and had my car brought out without being serviced. Another tech came up and apologized for EDUARDO He took my car back himself and had it done. It was quite embarrassing, humiliating and totally unnecessary. He also had the ordered part returned More

Service Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be a Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be and approximately how long it would take More

The “ Works “ When my service was done, Eric accompany me to my vehicle. He showed me the condensation in the rear light bar of the vehicle. He noticed it before I When my service was done, Eric accompany me to my vehicle. He showed me the condensation in the rear light bar of the vehicle. He noticed it before I was to point it out to him. He said it could cause trouble down the road. I wasn’t aware of that, but I am very concerned about it now. More

They are the best and do an excellent job Gary is the best general manager and the Rizza group always does a great job. That’s why I have purchased 25 cars from Rizza Gary is the best general manager and the Rizza group always does a great job. That’s why I have purchased 25 cars from Rizza More

Leased a new 2019 MKC Received prompt attention when we got there and sales person was educated and not pushy. Once we decided on a vehicle the process was quick and effic Received prompt attention when we got there and sales person was educated and not pushy. Once we decided on a vehicle the process was quick and efficient. Finance team was prepared and easy to work with also. The experience in the showroom was ultimately whyvwr went with a LINCOLN. More

I love my new car! I visited Joe Rizza Ford in Orland Park to buy a new Ford Escape. My experience was great. George Kraft is the absolute best! The customer service I visited Joe Rizza Ford in Orland Park to buy a new Ford Escape. My experience was great. George Kraft is the absolute best! The customer service I received from him was excellent. He took his time to explain my options, show me different features of the car, and patiently waited while I made my decision. I highly recommend this car dealer. I even had the opportunity to meet Mr. Joe Rizza! More

Joe Rizza Porsche I recently purchased a used Maserati GT from Joe Rizza Porsche and my experience couldn’t have been more disappointing. The vehicle needed thousands o I recently purchased a used Maserati GT from Joe Rizza Porsche and my experience couldn’t have been more disappointing. The vehicle needed thousands of dollars worth of repairs just to clear the engine codes once I drove it about 20 miles away from there lot. To date the dealer still refuses to help resolve the issues. Shawn More

Bumper & muffler repair Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. More

Quick and friendly service. I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will come to us to bring my ford here. More

Heartbroken Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunct Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunction ($1230). Supposedly fixed returned home. 1 1/2 weeks later, battery light on again. Took car for Service had to replace the same wires. Over $1600, battery light still on!!!!! More