Mercedes-Benz of Seattle
Seattle, WA
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1,280 Reviews of Mercedes-Benz of Seattle
They get it right Efficient, thorough, professional. Mercedes of Seattle makes servicing your car about as painless as it can be. I like the feature of being able to Efficient, thorough, professional. Mercedes of Seattle makes servicing your car about as painless as it can be. I like the feature of being able to review and pay your bill online so the car is all ready for you at pickup time. More
We had a great experience with the service department. The service person, Samantha Mountha, was very helpful in getting our service items done for us while we waited since we do not live in the shuttle se The service person, Samantha Mountha, was very helpful in getting our service items done for us while we waited since we do not live in the shuttle service area. More
airbag replacement The appointment was easy to make. The staff was friendly and explained every thing clearly. The work was done more quickly than estimated and a previo The appointment was easy to make. The staff was friendly and explained every thing clearly. The work was done more quickly than estimated and a previously unknown problem was spotted and reported by the installing technician. I very much appreciated that! All in all a dreaded experience turned out to be not at all unpleasant. Plus, while I was waiting I was able to browse in their accessories and bought some needed items! I would reccomend this dealer to everyone! More
Dead Battery Mechanic came on a Sunday morning since I had a dead battery. He spent at least an hour trying to get it started but ultimately determined that a new Mechanic came on a Sunday morning since I had a dead battery. He spent at least an hour trying to get it started but ultimately determined that a new battery was required (the AMG SL63 was in storage for 5+ months without any attention). He returned the next day with a new battery, installed it in record time, all with total professionalism. More
Great service! MB of Seattle did a great job and provided excellent customer service. I have been to other MB dealership to service my car before, and MB of Seattle MB of Seattle did a great job and provided excellent customer service. I have been to other MB dealership to service my car before, and MB of Seattle provided the best service. More
Always quick and thorough Needed a very quick tweak on my car, got in right away, was given a loaner and had my car back the same day. Always picked up clean inside and out. Needed a very quick tweak on my car, got in right away, was given a loaner and had my car back the same day. Always picked up clean inside and out. More
Bill is the best Bill, my service advisor deserves double pay for the Proffessional work and service, thank you bill for all The good work and service you’ve provided Bill, my service advisor deserves double pay for the Proffessional work and service, thank you bill for all The good work and service you’ve provided me and my family for many years More
Excellent service as always! Thorough evaluation of the symptom I reported concerning a power steering leak. Service Advisor John Glover gave me helpful advice once again and was Thorough evaluation of the symptom I reported concerning a power steering leak. Service Advisor John Glover gave me helpful advice once again and was clearly not trying to foist an expensive, non-critical, procedure upon me. More
First time at your dealership/service center I am always uncomfortable going somewhere for the first time, but that feeling quickly dissipated when I got to your dealership. Everyone in every de I am always uncomfortable going somewhere for the first time, but that feeling quickly dissipated when I got to your dealership. Everyone in every department was so kind and friendly and really down to earth. I interacted with the front desk, the gift shop area staff and the service dept and every single person was kind and welcoming. My service adviser Brian was the best and made the first repair to my new car feel like I really pleasant day! More
ML350 BlueTec Redactant Heater Repair We had a check engine light that kept recurring even after being cleared numerous times. I arrived, slight late and Bill had me all set to go with a l We had a check engine light that kept recurring even after being cleared numerous times. I arrived, slight late and Bill had me all set to go with a loaner car. He kept me up to date with what was happening throughout the day and had everything set to go by 4pm. Couldn't have worked out better. Thanks Bill! More