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Mercedes-Benz of Seattle

Seattle, WA

3.9
1,280 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,280 Reviews of Mercedes-Benz of Seattle

December 10, 2018

They get it right Efficient, thorough, professional. Mercedes of Seattle makes servicing your car about as painless as it can be. I like the feature of being able to More

by STEVENK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Petty
December 10, 2018

We had a great experience with the service department. The service person, Samantha Mountha, was very helpful in getting our service items done for us while we waited since we do not live in the shuttle se More

by jimgill50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Mountha
December 09, 2018

airbag replacement The appointment was easy to make. The staff was friendly and explained every thing clearly. The work was done more quickly than estimated and a previo More

by GIGI.H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Story
Dec 10, 2018 -

GIGI.H responded

I would have given 5 stars but somehow missed the section on pricing. There was no charge for the jobs it was a factory recall. The other items I purchased were very fairly priced one was a hooded jacket on sale for $20.00 and the other two were paint touchup bottles.

December 08, 2018

Dead Battery Mechanic came on a Sunday morning since I had a dead battery. He spent at least an hour trying to get it started but ultimately determined that a new More

by Konebear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pepe
December 07, 2018

Great service! MB of Seattle did a great job and provided excellent customer service. I have been to other MB dealership to service my car before, and MB of Seattle More

by ting1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Barlow
December 07, 2018

Always quick and thorough Needed a very quick tweak on my car, got in right away, was given a loaner and had my car back the same day. Always picked up clean inside and out. More

by KMA1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hein/John Glover
December 07, 2018

Bill is the best Bill, my service advisor deserves double pay for the Proffessional work and service, thank you bill for all The good work and service you’ve provided More

by SHRIKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill at service
December 06, 2018

Excellent service as always! Thorough evaluation of the symptom I reported concerning a power steering leak. Service Advisor John Glover gave me helpful advice once again and was More

by JLHAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Glover
December 06, 2018

First time at your dealership/service center I am always uncomfortable going somewhere for the first time, but that feeling quickly dissipated when I got to your dealership. Everyone in every de More

by DIANEVENTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service
December 06, 2018

ML350 BlueTec Redactant Heater Repair We had a check engine light that kept recurring even after being cleared numerous times. I arrived, slight late and Bill had me all set to go with a l More

by BRIANTWIGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
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