Audi Burlington

Wonderful experience Just got a Q5. Love it! Thanks to Peter, that made the process so smooth and stress-free. He took time to set up the account, explained the features t Just got a Q5. Love it! Thanks to Peter, that made the process so smooth and stress-free. He took time to set up the account, explained the features to me with patience ( I admitted I am a low tech person) when picking up the car. The most important is that he found me a GREEN one! . More

love my Q3 I purchased an Audi Q3 from Ali Mohajer on Jan 1st, smooth transaction, stress free, Ali went above and beyond. Even, I came back a week ago to buy pa I purchased an Audi Q3 from Ali Mohajer on Jan 1st, smooth transaction, stress free, Ali went above and beyond. Even, I came back a week ago to buy part to my old Audi, Ali helped me to install it without asking him, I will recommend the dealership and Ali to all my friends and family. More

Great Experience Ali at Audi Burlington made this my best car buying experience I've ever had. He was professional, efficient, extremely knowledgeable about the cars Ali at Audi Burlington made this my best car buying experience I've ever had. He was professional, efficient, extremely knowledgeable about the cars and always met me with a smile. When the big day came, he helped me clean out my old car and had all my info memorized to plug into the new one!!! I will definitely buy another car from him. More

Smooth transaction It was so easy. He knew what we needed before we knew it. He was very helpful without being pushy. This is our second car with him. It was so easy. He knew what we needed before we knew it. He was very helpful without being pushy. This is our second car with him. More

Service department leaves much to be desired However, to my dismay, this continued over to the service side of the dealership which has continuously left me disappointed. EVERY visit I have go However, to my dismay, this continued over to the service side of the dealership which has continuously left me disappointed. EVERY visit I have gone to get my car service has resulted is something being wrong. • First there was a recall on the aluminum trim of the speakers which was supposed to be replaced with stickers. They removed the aluminum, gave me back the car only for me to realize they never put on the sticker replacements when I was on the highway. When I went back, they put on the stickers but never removed the old glue, causing them to fall off once home. • I called to set an appointment the stickers fixed and to also replace the parking break button was also was having the same issues of the aluminum trim. They said they had to order the part and would call me back, of which I never got. I followed-up and said they had to still order the part but set the appointment and it will be in when you come in. To my dismay, they fixed the speakers but never ordered the replacement part. No apology. No we messed up. Nothing. After complaining they agreed to provide a loaner while they got a part and fixed it the next day. • My most recent disappointment was on my second annual service – part of AudiCare which I paid extra to extend (and now wishing I did not). Car went in with no issues for an oil change and a brake flush as part of AudiCare (added on by the dealership when I arrive). However, when I got my car back, now there are issues turning the steering wheel with a grinding sound. When I called, the service technician said they noticed damage in the wheel well when they put my car up on the jack. However, it was fine when I brought it in, the vehicle report states no damage, and the only other time the car was driven was by the technician as part of the road test (post brake flush). After complaining to the service manager, they agreed to take the car back in and fix it. How is it that a luxury car dealership has this bad of a service department? More

Seamless transaction! Recently, my Volkswagen was unfortunately totaled in an accident. I work near Audi of Burlington and have always wanted an Audi so I said what the xxx Recently, my Volkswagen was unfortunately totaled in an accident. I work near Audi of Burlington and have always wanted an Audi so I said what the xxxx! and took a ride down. I was greeted by Caitlin and told her I was interested in certified pre-owned A3 sedans. We found a sedan and within 2 hours, her and Kevin had me approved, paperwork signed and ready to go. I cannot wait to take delivery of my vehicle and I will recommend Herb Chambers to anyone! More

Awesome Amanda goes above and beyond to make sure you’re satisfied and getting the best deal possible. She even followed Up with me a few days later to see ho Amanda goes above and beyond to make sure you’re satisfied and getting the best deal possible. She even followed Up with me a few days later to see how I liked my A4. More

Great Experience Again Had another great experience buying my new Audi Q8 with Peter. He was very attentive to my needs and made the process very easy and seamless. Highly r Had another great experience buying my new Audi Q8 with Peter. He was very attentive to my needs and made the process very easy and seamless. Highly recommended! More