Salerno Duane INFINITI Of Denville
Denville, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Always fair. I have been using the service department for 15 years and have always been treated fairly. Any issues I have had with my car have always been importan I have been using the service department for 15 years and have always been treated fairly. Any issues I have had with my car have always been important to my service representative. She is the best. This is my second car serviced by Salerno Duane Infinity. More
Routine Maintenance Took my car in for routine maintenance. Everything was handled smoothly by Mario, who I have worked with for a long time. I would recommend working Took my car in for routine maintenance. Everything was handled smoothly by Mario, who I have worked with for a long time. I would recommend working with Mario. More
Repair of warranty item Quickly took in car, provided loaner immediately and diagnose the problem and did the repair all in the same day very courteous and professional servi Quickly took in car, provided loaner immediately and diagnose the problem and did the repair all in the same day very courteous and professional service More
Quick and fast customer service Came in for an oil change and customer service was great. Process was simple and easy and Klancy is great! I would definitely recommend this place to Came in for an oil change and customer service was great. Process was simple and easy and Klancy is great! I would definitely recommend this place to others. Plus the redesign of the building is looking great so far. More
Professional and easy. Clancy couldn’t have been more pleasant or accommodating. The service I needed was unexpected and he told me to come right in and they would take of i Clancy couldn’t have been more pleasant or accommodating. The service I needed was unexpected and he told me to come right in and they would take of it right away. No hassle whatsoever and the cappuccino was delicious More
Service department Very Professional Was very professional. Took a lot faster than I thought. Was really impressed when I mentioned a TPMS light being on and the representative said it "h Was very professional. Took a lot faster than I thought. Was really impressed when I mentioned a TPMS light being on and the representative said it "has nothing to do with my failing the NJ State inspection" Really thought he would try to con and sell me on getting something done that I did not really need to do. Then afterwards in regard to my error codes was very honest with me of what was wrong and what may be wrong, they would have to see only after fixing the first issue-which was a hard error code. So again, instead of trying to con and sell me something I may not need-complete honesty. So now when they do tell me I need to get something done-I will trust them and do it. Have to admit I don't usually trust dealerships-not only are they are lot higher in price but they usually try to con you into fixing every little issue-even those that are really not needed and the final price is exorbitant! That is why I usually will go to mechanic shops. After coming here to Salerno Duane I only wish I would of went to Infiniti first for the whole ordeal. Went to Mechanic Shop that was suppose to inspect and give you a NJ State Inspection sticker but they were unable to fix the car in that particular area yet still charged me $550 to fix other areas that was not required for a NJ State sticker. Next time I will just come here first. Live and learn. More
Always a pleasant visit to get my car serviced here Always great service and now in a remodeled service area! Can't wait to go back again so I can try the new waiting area. Always great service and now in a remodeled service area! Can't wait to go back again so I can try the new waiting area. More
Efficient, fast & accurate service. I have used Salerno Duane Infiniti service for several years and they never failed me. The are always willing to go the extra mile. I wouldn't go an I have used Salerno Duane Infiniti service for several years and they never failed me. The are always willing to go the extra mile. I wouldn't go anywhere else. More
New car lease Very happy with the overall experience with sales and service, including sales mgr Kevin Tonero. He and salesman David Waters worked hard to ensure Me Very happy with the overall experience with sales and service, including sales mgr Kevin Tonero. He and salesman David Waters worked hard to ensure Meeting my needs with price and value. More
Car service It was my first visit to change oil in my car. My first appointment. No wait. Courteous service. Nice service area. Just perfect. I would like to k It was my first visit to change oil in my car. My first appointment. No wait. Courteous service. Nice service area. Just perfect. I would like to know however why my car was not washed after the service. Thanks to let me know! More