Kayser Ford Lincoln
Madison, WI
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Larry's customer service is top notch Larry in the service area is very customer focused. He has been very proactive in addressing an issue that was originated a service technician. He's Larry in the service area is very customer focused. He has been very proactive in addressing an issue that was originated a service technician. He's great to work with. More
Wonderful comfortable service We came in to see about trading in for a smaller vehicle and met Zach. He took the time to figure out what we were looking for, while also adding help We came in to see about trading in for a smaller vehicle and met Zach. He took the time to figure out what we were looking for, while also adding helpful insights to our choices based on our likes/dislikes/lifestyle. Helping save us the time of test driving vehicles that were definitely incorrect fits. He was very knowledgeable when introducing us to the vehicles, showing a knowledge of the cars which is sometimes missing with car salesman these days. Definitely provided a comfortable atmosphere without feeling like you were speaking with a sales person. We left choosing a car which was not even a consideration on our list, and ended up being exactly what we needed and love. More
Good Experience I took my ford focus to Kayser Ford for two recalls and an oil change. The service was great and I recommend this place. Everyone was nice, service wa I took my ford focus to Kayser Ford for two recalls and an oil change. The service was great and I recommend this place. Everyone was nice, service was fast, and everything was clear. More
Warranty item check Very helpful in making the appointment -worked with my schedule, provided very nice loner with gas in it. kept me informed as they did the work. Ve Very helpful in making the appointment -worked with my schedule, provided very nice loner with gas in it. kept me informed as they did the work. Very timely-in and out. More
Quick lane Got in right away and everyone was very pleasant and didn't have to wait for my service to get done. I was on a tight schedule so this is very helpfu Got in right away and everyone was very pleasant and didn't have to wait for my service to get done. I was on a tight schedule so this is very helpful. More
Great experience I had a great experience buying another Lincoln from Kayser. Thank you Alfred to help me out during this process and find the perfect car for me. I had a great experience buying another Lincoln from Kayser. Thank you Alfred to help me out during this process and find the perfect car for me. More
Fantastic Dealership I went in with a pre-approved loan and they found me a better rate than the one I had. It cut my apr in half. They also took the time to explain and a I went in with a pre-approved loan and they found me a better rate than the one I had. It cut my apr in half. They also took the time to explain and answer all of my questions. There was never any pressure or a sense of feeling rushed. They treat you like you are part of their family. By far the best experience I have ever had when purchasing a vehicle. More
Fantastic They are friendly listen and ask appropriate questions to ensure the car is fixed correctly. The service is performed quickly and they give you a reas They are friendly listen and ask appropriate questions to ensure the car is fixed correctly. The service is performed quickly and they give you a reasonably close estimate in the time it will take when your waiting for repairs. More
Service The Quick Lane service department was friendly, efficient, and thorough. I was given an honest estimate of the time required to complete the work. The The Quick Lane service department was friendly, efficient, and thorough. I was given an honest estimate of the time required to complete the work. The status of my cars systems was reviewed, and I was given feedback regarding potential future service that might be required. Everyone was very helpful. More
Awesome! Zach was absolutely incredible! He helped me find the right car for me within my budget and I know I walked out with the best deal possible! He was in Zach was absolutely incredible! He helped me find the right car for me within my budget and I know I walked out with the best deal possible! He was incredibly transparent, straight forward, and honest about everything and that’s exactly what you would want in a car salesman. I couldn’t be more pleased, and I know I’ll be back in the future for all of my car purchases! :) More