Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,166 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
February 28, 2019
New Car Buyer I really appreciate TJ for working on my deal and having such a sweet soul. If I didn't understand anything he broke down in lamen terms for me. He to I really appreciate TJ for working on my deal and having such a sweet soul. If I didn't understand anything he broke down in lamen terms for me. He took his time, he always had a smile on his face, he made sure we were comfortable and is honest about everything. I felt really comfortable around him. As in the past when I bought and dealt with other car dealers I felt pressured and uncomfortable which turned me away. But this time I didn't. I will refer my friends and family to Mitsubishi and I will tell them to make sure they talk to TJ.. More
by Mrs Boykin
Employees Worked With
TJ Clark
Helpful February 20, 2019
Great Had a really great experience doing business here. Service was very nice and informative. They answered all of my questions and concerns. I do look fo Had a really great experience doing business here. Service was very nice and informative. They answered all of my questions and concerns. I do look forward to working with in the future. More
by Tyler2019
Employees Worked With
February 19, 2019
Wonderful experience TJ Clark was extremely helpful & friendly. He got us in & out quickly. All of the other employees were very nice. My Wife & I love our new vehicle. I TJ Clark was extremely helpful & friendly. He got us in & out quickly. All of the other employees were very nice. My Wife & I love our new vehicle. I definitely recommend them. Thank you!! More
by Jeffk08071974
Employees Worked With
TJ Clark
February 16, 2019
Another satisfied customer This is our third vehicle from this dealership always a great experience Deon Hectorand Jishare amazing we will continue buying cars from them in the This is our third vehicle from this dealership always a great experience Deon Hectorand Jishare amazing we will continue buying cars from them in the future More
by Bear
February 16, 2019
Buying our Jeep Couldn’t have asked for better experience we came to upgrade our vehicle and Jesse was very helpful. We are very thankful for Jesse’s help. Couldn’t have asked for better experience we came to upgrade our vehicle and Jesse was very helpful. We are very thankful for Jesse’s help. More
by Frazela
February 13, 2019
Amazing I was impressed with diligent behavior of the salesman Jesse Hardin at Jeremy Franklin, the service I received was impeccable and would recommend anyb I was impressed with diligent behavior of the salesman Jesse Hardin at Jeremy Franklin, the service I received was impeccable and would recommend anybody to go out and say hi to Mr.Jesse Hardin. More
by Geno
Employees Worked With
February 07, 2019
Patience sales person Tj Clark was very patient with my Uncle James and Aunt Ruby. He went above and beyond to make sure we purchase the most affordable vehicle for our si Tj Clark was very patient with my Uncle James and Aunt Ruby. He went above and beyond to make sure we purchase the most affordable vehicle for our situation. The reason they was there my Uncle John recommended him because he purchase for him as well. He even took the time to make sure we knew how everything worked and was set up properly. We will highly recommend Him to all our family and friends. More
by Ltyler
Employees Worked With
Tj Clark
February 07, 2019
Awesome day at this dealership. I must say I had a great experience at this dealership. TJ Clark was very helpful, knowledgeable, and professional about selling me a new car. I must say I had a great experience at this dealership. TJ Clark was very helpful, knowledgeable, and professional about selling me a new car. More
by Aqiyl Abdellah
Employees Worked With
TJ Clark, Emmanuel Estevez-Gonzalez
February 04, 2019
Good service TJ was great to deal with, very nice team to work with!! Made everything go simple and easy would recommend them to anyone great service!! TJ was great to deal with, very nice team to work with!! Made everything go simple and easy would recommend them to anyone great service!! More
by Let's ride 2019
Employees Worked With
TJ
February 04, 2019
Exceptional Service Kenneth Anonye was very Patient with me. He wanted to get me in the car that I wanted at payments that I could afford. He went in to detail to make su Kenneth Anonye was very Patient with me. He wanted to get me in the car that I wanted at payments that I could afford. He went in to detail to make sure I had a clear understanding. More
by Mmmoore
