Larson Ford

Not toally happen this time First I brought the vehicle in on Aug 24, Saturday. Scheduled maintenance was handled fine and an issue with the dash display screen was checked. I be First I brought the vehicle in on Aug 24, Saturday. Scheduled maintenance was handled fine and an issue with the dash display screen was checked. I believe the writer was John. I was informed a part need to be ordered to fix the display. On Aug 29, I got a call from Mike, who stated the part is in and wanted to schedule a service date, a service date was set for Sept 4, @9:00 am.. I advised I would need a loaner as it will take a few hours to repair. Mike said he would have to check on that and would get back to me if it was a problem. Not hearing from Mike, I arrived for my appt on Sept 4 @ 9:00. At the time Mitch and Dave were the only writer in the service area. Mitch, who I have dealt with before asked if he could help. Not knowing Mike's name at the time, I thought the name Dave. Dave looked it up in the computer and said it was Mike's repair order, he would get some one to help me. John came to his desk and looked into his computer without asking me any questions as to the nature of the service or even my name. He then informed me to have a seat in the waiting area it would only take a short time. I questioned him about that, as he told me on Aug 29th it would take a few hours. I questioned that and he said they just have to put a dye in the oil it shouldn't take long. I informed him I was there for an issue with my vehicle display. He finally asked my name and checked the computer and found my work order. He said he would check to locate the part. He came back and said the part is in and Quick Lane was waiting for me vehicle. I inquired about the loaner vehicle and he replied we didn't have a vehicle. I Stated I have an appointment in Manahawkin at 11. He asked if I wanted to reschedule. I said let me check my appointment if I can make it later. After changing my appointment I told John to complete the service. Not happy that a loaner vehicle wasn't available, when I specifically indicated I would need one when setting the appointment. I specifically canceled working this day and scheduled another appointment because I would be off that day. I get to dealership to found no vehicle available. Not happy I wasn't even asked my name or what the service was to be done. More

Best Car Dealer!!! I chose Larson Ford because it is a family owned dealership and I liked The personal attention they gave me. My salesman was Billy Fairgrieve and he I chose Larson Ford because it is a family owned dealership and I liked The personal attention they gave me. My salesman was Billy Fairgrieve and he couldn’t have been nicer. He was extremely accommodating and assisted me in purchasing the exact car that I wanted. I was not in a position to drive the car home so he delivered it to my House for me. He came back a few days later and went through all of the features in the car and how to use them. He always says to call him if I need anything and I believe he means it. I would recommend Larson Ford and Billy Fairgrieve to anyone Looking to purchase a Ford. More

Amazing! Bobby was so helpful in helping us find our new family vehicle! Our situation was not easy and he made it as though it was. Thank you Bobby for our ne Bobby was so helpful in helping us find our new family vehicle! Our situation was not easy and he made it as though it was. Thank you Bobby for our new 2020 Explorer! :) More

Best Experience for vehicle purchase This Dealership always has a great friendly staff willing to assist you. I was just researching and looking for a vehicle. I ended up purchasing a C This Dealership always has a great friendly staff willing to assist you. I was just researching and looking for a vehicle. I ended up purchasing a Certified Pre-owned Used Ford Explorer. I do not enjoy buying vehicles. Mark Mura made the whole experience seamless. We purchase all our vehicles from Larson Ford always a great experience. More

Big Wheeling Pleasent, friendly, experienced service! Always top notch salesman at Larson Ford. I was in need of a 4x4 vehicle for winter because I moved further f Pleasent, friendly, experienced service! Always top notch salesman at Larson Ford. I was in need of a 4x4 vehicle for winter because I moved further from work. Not only did Bobby meet all my expectations he exceeded them with new custom wheel and tire package on my 2018 Jeep Wrangler Unlimited Sport S. I love the 8 speed transmission that its equiped with. Thank you Larson Ford of Lakewood!!! More

Best experience ever with Larson Ford My sales professional was Robert Barranger Jr. As soon as my wife and I walked in the dealership we were greeted immediately and sat down to review t My sales professional was Robert Barranger Jr. As soon as my wife and I walked in the dealership we were greeted immediately and sat down to review the model and options we were interested in. Found the perfect match from the large selection in stock. We were able to make a deal on a Ford Edge Felt we were given a very fair offer and did not play any games regarding hidden costs. Everything was straight forward. After our test drive Robert spent a lot of time explaining all the features the vehicle had to offer and how they worked. This dealership offers more of a personalized touch versus others and truly want to make you a satisfied customer. It was a pleasure dealing with Robert and would highly recommend him. More

Excellent from top to bottom Been dealing with Larson Ford now for my last 4 or 5 leases and have nothing but hi praise for their dealership, highly recommended great customer ser Been dealing with Larson Ford now for my last 4 or 5 leases and have nothing but hi praise for their dealership, highly recommended great customer services More

Excellent Dealership!!! I’m always pleased with my experiences with Larson Ford! I highly recommend them for purchasing and for servicing your vehicle!! I refuse to buy anywh I’m always pleased with my experiences with Larson Ford! I highly recommend them for purchasing and for servicing your vehicle!! I refuse to buy anywhere else... More

VERY HAPPY BUYER !! Could not be more satisfied or impressed with the way this transaction came to be. Robert Barranger could not have been more knowledgeable, polite and Could not be more satisfied or impressed with the way this transaction came to be. Robert Barranger could not have been more knowledgeable, polite and helpful. He made the entire process of doing a trade-in and buying my new-used car a breeze. I would not hesitate to recommend this dealership and Bob to anyone even remotely considering a new car. No pressure, just the facts and totally blows away the 'ole "Car Salesman" stereotype. Thanks, Bob !! More

Great Service, Products and Employees Brought in my 2013 F-150 for service and recall item. I purchased this vehicle from Larson new in 2013. This was only second recall item in all that Brought in my 2013 F-150 for service and recall item. I purchased this vehicle from Larson new in 2013. This was only second recall item in all that time have had no operation or performance issues with this vehicle. I dealt with Mitch Sperling who was friendly and helpful.Also the cashier thanked me for using Larson Ford and told me to have a nice day. More