Lexus of Henderson

That hatch door don't work. My car needed rear hatch motor replaced. David Torrella immediately recognized this would take time and put me in a loaner. Car was fixed next day! My car needed rear hatch motor replaced. David Torrella immediately recognized this would take time and put me in a loaner. Car was fixed next day! More

Great customer service, and excellent experience Our sales rep Siri was very knowledgeable and helpful. I would definitely work with him again. I feel he goes the extra mile to make sure we are comfo Our sales rep Siri was very knowledgeable and helpful. I would definitely work with him again. I feel he goes the extra mile to make sure we are comfortable and that we have all the information needed to make a sound decision. Two thumbs of for our sales rep, the dealership and our experience at Lexus of Henderson! More

Service was great Stephen and associates were courteous, resourceful and professional. Stephen was the star:) Keep up the good work. My 2017 ES350 was detailed. Upo Stephen and associates were courteous, resourceful and professional. Stephen was the star:) Keep up the good work. My 2017 ES350 was detailed. Upon receipt, it appeared brand new. In addition, the staff addressed all my concerns. Thanks, Dorothy More

Great service! We had an appointment for service and we were in and out in a jiffy. We always use this dealership for purchases and maintenance. Highly recommend for We had an appointment for service and we were in and out in a jiffy. We always use this dealership for purchases and maintenance. Highly recommend for quality care. More

Great job! The Service Crew is very friendly and helpful. The lounge is always stocked with refreshments. The TV area should supply the remotes, as both turned o The Service Crew is very friendly and helpful. The lounge is always stocked with refreshments. The TV area should supply the remotes, as both turned off automatically and it was kinda boring and awkward for everyone. None of the staff seemed to notice. The car wash should be an uplifter after spending a good amount when receiving your car back, but I always seem to have to clean the interior more AFTER than before the “wash.” I think this could be improved seeing how customers wait longer for the car wash than opting out. More

Too early 6 month service Service itself was great and they washed the car! But they told me i was like 3 months too early for my first service! Then why did they send me a Service itself was great and they washed the car! But they told me i was like 3 months too early for my first service! Then why did they send me an email to make an appointment for my complimentary 6 month service? After getting the email I went online to get an appointment. Nothing was said that it was too early. Hopefully my 1 year complimentary service will wait until about April-May 2020. More

Battery trouble They checked and took care of the problem ASAP! Jay informed me immediately what it may cost me for the battery and how Long it would take. They checked and took care of the problem ASAP! Jay informed me immediately what it may cost me for the battery and how Long it would take. More

Best! I give Lexus of Henderson a 5 out 5 in all categories. First arriving the staff at Lexus of Henderson were very welcoming. Really made me feel welcome I give Lexus of Henderson a 5 out 5 in all categories. First arriving the staff at Lexus of Henderson were very welcoming. Really made me feel welcomed and not pressured into anything. Test drove one of my dream cars and didn’t think twice on buying. Sales men Andy Chan and Financial Services Manger Richard Kaye were great! Answered all my questions and provided outstanding customer service. Truly great people at Lexus of Henderson. More

Customer service Very good customer service and answered all my questions. Being notified status of my car. Did a good job on my car and was turned over to me the fast Very good customer service and answered all my questions. Being notified status of my car. Did a good job on my car and was turned over to me the fastest way More

Buying a New Lexus Nice people to deal with, none of the employees tried to pressure me into a deal. It was easy for me to purchase the vehicle. Lexus builds quality veh Nice people to deal with, none of the employees tried to pressure me into a deal. It was easy for me to purchase the vehicle. Lexus builds quality vehicles More