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Lithia Chrysler Jeep of Reno
Reno, NV
1,820 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,820 reviews
December 05, 2019
long time customer Own two late model Jeeps, 2019 Cherokee Trailhawk Elite & 2014 Wrangler Freedom model. Always have received good service and sales experience. They Own two late model Jeeps, 2019 Cherokee Trailhawk Elite & 2014 Wrangler Freedom model. Always have received good service and sales experience. They try to please. More
by alferdknepper
Employees Worked With
John Lahr
Helpful December 04, 2019
I dropped my Cherokee off for an oil change and was greeted immediately. Robert got me processed right away and was very thorough in making sure I got what I needed. At pick up the vehicle was right t greeted immediately. Robert got me processed right away and was very thorough in making sure I got what I needed. At pick up the vehicle was right there. Very professional and nice men! More
by Trapplacy
Employees Worked With
November 30, 2019
5 * Service 5 * for Service! The Service Rep, John took good care of me and helped me to get my Rubicon back on the road with a good team of techs behind the 1st 5 * for Service! The Service Rep, John took good care of me and helped me to get my Rubicon back on the road with a good team of techs behind the 1st class service he provided! More
by Trudy Vella
Employees Worked With
John
November 26, 2019
Very enjoyable I recommend this dealership and I don't usually do that for a dealership. Keep up the good work and everyone have a Happy Thanksgiving I recommend this dealership and I don't usually do that for a dealership. Keep up the good work and everyone have a Happy Thanksgiving More
by cmcmu
Employees Worked With
November 22, 2019
Greeted at service dept as soon as I got there, car was immediatly taken in. The service mgr went over all they would do and made sure I knew all charges up front. Very high ratings from me. immediatly taken in. The service mgr went over all they would do and made sure I knew all charges up front. Very high ratings from me. More
by Spetzing1420
November 22, 2019
Rober Black I have worked with Robert Black before and I have no problem with him I enjoy him very much when I can afford a new one will deal with him. I have worked with Robert Black before and I have no problem with him I enjoy him very much when I can afford a new one will deal with him. More
by snyro11
November 13, 2019
Love the new location!!! Very welcoming and comfortable!!! Excellent service by Charlie, my tech writer. Car done quickly, feel welcomed as soon as I drove car into service bay...extremely comfortable while w Excellent service by Charlie, my tech writer. Car done quickly, feel welcomed as soon as I drove car into service bay...extremely comfortable while waiting.... More
by cfmcf
Employees Worked With
November 08, 2019
Ben is the best Service person I’ve EVER worked with. He is a real asset to the dealership. Always friendly and professional. Thank you. is a real asset to the dealership. Always friendly and professional. Thank you. More
by What’s a screen name?
Employees Worked With
Ben, I don’t recall his last name
November 05, 2019
Excellent service very friendly in and out in a timely manner. Most importantly, was able to get the day and time I needed to bring my car in. Also,waiting in new building was a plus. manner. Most importantly, was able to get the day and time I needed to bring my car in. Also,waiting in new building was a plus. More
by Denise
Employees Worked With
November 04, 2019
Best Customer Service! Scott and Derric always take care of me when I bring my car in for service. Being a single mom, working multiple jobs, it's great to be taken care of Scott and Derric always take care of me when I bring my car in for service. Being a single mom, working multiple jobs, it's great to be taken care of and to be provided with another vehicle if needed so that I can go about my day. John in the service center is great and always updates me on the status of my vehicle as well as a rough estimate of costs. Also informs me when and if my vehicle is going to need any other work in the near future. All-in-all always a great experience! More
by Rachael Schryer
