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Kunes Buick GMC of Greenfield

Greenfield, WI

4.6
2,889 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,889 reviews

November 21, 2020

Steve is sooo very patient with the customers.....a nice man. A good worker....I don’t take my Buick to anyone other than a Buick dealership......I enjoy the birds while I wait.....but I wish there was a co More

by Frogy1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Mike Evans - Service Director

November 21, 2020

Saul did a wonderful job on the manufacturer Pontiac recalls. In his experience and wisdom he found other problems that were causing the car to malfunction. More

by mknellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Evans - Service Director

November 20, 2020

The service department rep came to check me in. He asked what I was there for and I told him why. I was in for an oil change and tire rotation. He told me where the waiting room was and told me they would More

by JDPIELSNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names available
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Mike Evans - Service Director

November 20, 2020

Service manager was very helpful and covered all of my vehicle repairs. My vehicle now has power to accelerate. Repairs were done in a timely manner. More

by dennissandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

November 19, 2020

This dealership has been awesome. We’ve purchased our 6th vehicle from them and everything has been top notch. Everyone is so kind and friendly. Feels like a family business the way it should be. More

by ALDENE2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lisa Kaluzny
Nov 20, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 19, 2020

My GMC rewards were never added to my account after my service purchase. Besides that all the service was great and truck was fixed with no issues afterwards. More

by MOEN414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Mike Evans - Service Director

Nov 19, 2020 -

MOEN414 responded

Thanks could you please update and load my GMC rewards for the service I paid for please?

November 18, 2020

Never found it easy to buy a new car.Everyone at John Never found it easy to buy a new car. Everyone at John Paul's was friendly and very willing to help made the process much easier. More

by MARILYNBRUENNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 18, 2020

They never let me down.Again they came to my rescue and I got a new battery. Excellent service, and repairs are done with expertise. Great, very happy with John Paul GMC. More

by Nanookk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Mike Evans - Service Director

November 17, 2020

Every one was very professional. Service was done in a timely with no pressure to do something that can wait. But informed what needs to be done. The waiting area is very clean. More

by JOHNJACYNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

John, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Mike Evans - Service Director

November 17, 2020

Waiting area was so unclean, there were small knats flying everywhere. Had to wait for the sales lady to come in and help me.....very disappointing More

by NOSMOKING6930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Kaluzny
Nov 20, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Evans - Service Director

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