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Kunes Buick GMC of Greenfield

Greenfield, WI

4.6
2,889 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,889 reviews

November 15, 2020

I appreciated the service and accommodations made by Joe. He understood my situation and made things easier for me while being without my car. I More

by EKPOULSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe...?
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that Joe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Mike Evans - Service Director

November 14, 2020

The female associate who took care of my oil change and rotation was professional and friendly— she found me in the waiting room and explained the service done on the truck. Unfortunately I do not remembe More

by LJMARKERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female employee in Service — 5plus, Mike Evans
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Mike Evans - Service Director

November 14, 2020

good service, easy to work with them.very accommodating great at following thru.. Louis and Andrea were very helpful. I would recommend them to friends More

by RAYMARSCH09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

To say thank you is not enough, Ray! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by John Paul's Buick GMC again! Kind regards, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 14, 2020

Great issue resolved. Price was way to high but from a dealership I guess thats expected. Part took almost 2 weeks to come in. John was friendly and helpful as he always is. More

by MANUELWHITTINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Herrera
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 13, 2020

John Paul team members are always polite and helpful. They explain all the repairs and make me aware of any other work that my vehicle may need. More

by sjlo@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Evans - Service Director

November 12, 2020

I needed a quick headlight bulb replacement to satisfy local police since i was pulled over with a headlight out. Sol in Service got it fixed Asap. More

by c2thej2theizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

November 12, 2020

Took my car in for service. Everyone who waited on me was prompt, kind and gracious. Had my vehicle repaired and it's running great! More

by Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

November 12, 2020

Mislead about the extended warranty Engine went 8 days Mislead about the extended warranty Engine went 8 days after purchase Spent about $9000 in repairs in past 2.5 years Long wait times when having More

by Slgallenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Mike Evans - Service Director

November 12, 2020

John Paul Buick GMC made my car buying experience easy. The staff, especially Lisa were friendly, helpful, and well informed. I would highly recommend John Paul to anyone searching for a vehicle. More

by preucw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman, Lisa Kaluzny
Nov 12, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 12, 2020

Great service! I enjoyed the parrots and the magazines in the waiting room. I will be back again., however,I don't like the 25 word minimum on the review. I was done commenting after 7 words. Lol More

by pame53214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Evans - Service Director

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