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Kunes Buick GMC of Greenfield

Greenfield, WI

4.6
2,889 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,889 reviews

November 30, 2020

which we could have worked on the price. didn't seem like that was an area of interest for the staff. which staff could have worked more with me on the price. More

by MARTINAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike Support
4.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
1.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera, Erin Koenig
Dec 03, 2020 -

Kunes Buick GMC of Greenfield responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 30, 2020

The dealership is awesome. They are very friendly and the service was fast. I especially appreciate the courtesy ride. Special thanks to Sol for taking such great care of me. He is wonderful! More

by SUSAN.CARINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Hi Susan, and thanks for the great feedback! We're very happy that Sol was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Mike Evans - Service Director

November 29, 2020

Great experience!!! Will come back for a new car soon. Leasing isn’t my first choice but if needed I would do it again. Thanks to the finance dept for the hard work More

by SAM.DUTRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Kaluzny
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Sam, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 28, 2020

During this pandemic it would be appreciated to have a bench or chairs outside to use while waiting for my vehicle to be done. I sat in the ground for almost 2 hours! Also, many people inside did not ha More

by Jkcharlson
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ??? I don’t know
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Our dealership's goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

November 27, 2020

Everything was great, coupon from another dealer was honored.Easy to schedule appointment, everyone courteous.Forgot credit card and was able to complete transaction over the phone. Love home pickup and More

by GENEPORTER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Mike Evans - Service Director

November 27, 2020

Andre’s no pressure style was what made me buy there. Not thrilled with the interest rate, given my credit score. I’m happy with the car More

by LKS0
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John Paul's Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 25, 2020

Outstanding, friendly, courteous, reasonably priced and quick service! Couldn't have had a better experience, if I owned the place. The place is much bigger than it looks from the street! More

by Tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your perfect review, Tj! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mike Evans - Service Director

November 24, 2020

I enjoy the VIP service that I always get from John Paul’s courteous people throughout their organization, keeping my Buick running without a hiccup expert service department! More

by bscherpen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Kunes Buick GMC of Greenfield responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Best, Mike Evans - Service Director

November 23, 2020

Did not have an appointment. They got it right in at 7:00am, diagnosed a bad battery and my wife was able to get to work by 11:00am! More

by ROBINRLYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Mike Evans - Service Director

November 21, 2020

John Paul’s has served me well for the last 7 plus years. They have been done when they said they would and have kept to their estimates. More

by jim_iii_53221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Mike Evans - Service Director

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