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Mission Viejo Kia
Mission Viejo, CA
2,988 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,988 reviews
June 21, 2021
Even without an appointment I was treated professionally and quickly. Jeff listened to all of my concerns with the car and looked into everything. He explained in detail about everything I asked. and quickly. Jeff listened to all of my concerns with the car and looked into everything. He explained in detail about everything I asked. More
by George L
Employees Worked With
Helpful June 17, 2021
Jeff’s customer support was the best part of my day.My Jeff’s customer support was the best part of my day. My day started the night before with a canceled flight home that left my wife an I in the airp Jeff’s customer support was the best part of my day. My day started the night before with a canceled flight home that left my wife an I in the airport overnight. The challenges continued when we got home to a dead car battery that derailed my day with two different AAA service visits to fix the issue at around 5:30 PM. I say all this not to expand my challenges, but to give insight to the day I was having when I showed up to service at 6:00 PM (after closing) to fix a broken door lock. Having every right to tell me the service department was closed and to come back tomorrow, Jeff Instead went out of his way to make sure my car was checked in for service and ensure we had a loaner car to make life easier. That act of kindness changed the course of my day and anchored my loyalty to MV Acura. Jeff- Thanks for being a great guy and looking after me! Best Regards, Colin More
by Colin Glen
Employees Worked With
June 15, 2021
Saul Roman is a wonderful service rep. He communicates well, explains what my car needs, why and when repairs need to be done. Professional, personable well, explains what my car needs, why and when repairs need to be done. Professional, personable More
by Smb
Employees Worked With
June 14, 2021
There was an issue in the service department that delayed my car for several hours and a glitch with getting a ride back to the dealership but Saul kept me updated and stayed on top of it my car for several hours and a glitch with getting a ride back to the dealership but Saul kept me updated and stayed on top of it More
by Lezlieg
Employees Worked With
June 14, 2021
Jeff is nice and acts quickly. The only drawback is the waiting time which is longer than we expected. It took almost 3hrs to get the oil change done. waiting time which is longer than we expected. It took almost 3hrs to get the oil change done. More
by Ytclaire
Employees Worked With
June 14, 2021
The dealer is very well organized and cozy, the the selection is good. Michael is very helpful and informative. He is also very friendly and answers most of my questions satisfactorily. selection is good. Michael is very helpful and informative. He is also very friendly and answers most of my questions satisfactorily. More
by Thang_ton
Employees Worked With
June 14, 2021
Michael Stepp went above and beyond our expectations. He’s got the skill and a lot of patience towards us. He’s a big asset to Mission Viejo Acura. Thanks He’s got the skill and a lot of patience towards us. He’s a big asset to Mission Viejo Acura. Thanks More
by Junlaudencia
June 13, 2021
I have been going to MV Acura for well over 35 years. The service has always been good. The mechanics haven’t always been great. I don’t have a lot of confidence in them anymore. service has always been good. The mechanics haven’t always been great. I don’t have a lot of confidence in them anymore. More
by Eileen.padberg
Employees Worked With
June 13, 2021
Only reason I will continue going to MV Acura is because of the amazing service department! Friendly, Efficient & Knowledgeable. Thanks so much for taking car of my cars of the amazing service department! Friendly, Efficient & Knowledgeable. Thanks so much for taking car of my cars More
by deeperez06
Employees Worked With
