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Mercedes-Benz of Portland
Portland, OR
2,254 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,254 reviews
Verified Customer
Helpful June 21, 2021
Love the service! They all go above and beyond to make sure you are happy and satisfied. i would like to make an appointment to learn how to use all my bells and whistles on my 400 model. sure you are happy and satisfied. i would like to make an appointment to learn how to use all my bells and whistles on my 400 model. More
by 2DEBMAX
Employees Worked With
not sure who my husband worked with
June 19, 2021
I have been bought several cars at Mercedes Benz of Portland and have always found them to be friendly,very knowledgeable and accomadating.my salesman has always been Chan who has wonderful to work wit Portland and have always found them to be friendly,very knowledgeable and accomadating.my salesman has always been Chan who has wonderful to work with More
by EDWARDLOKER
June 18, 2021
John presented us with a great deal and a fantastic trade in on our old vehicles. He was great to work with. It was a wonderful experience. in on our old vehicles. He was great to work with. It was a wonderful experience. More
by joelbarker87
Employees Worked With
June 16, 2021
Always personable and exceptional service! They go the extra mile and make us feel safe. Thank you to Tom, Brandon and the entire team at Downtown MB! extra mile and make us feel safe. Thank you to Tom, Brandon and the entire team at Downtown MB! More
by BDEBOER0
Employees Worked With
Brandon Godbey
June 16, 2021
Great service really nice people I bought my car at the Mercedes of beaverton but always take to Portland location for service iam in the same business and all about customer service Mercedes of beaverton but always take to Portland location for service iam in the same business and all about customer service More
by RAMIKADDUMI45
Employees Worked With
Brandon Godbey
June 16, 2021
Overall friendly environment . They listen to customer and provide best possible service or answer at least. I never regret to be a customer of this dealership and provide best possible service or answer at least. I never regret to be a customer of this dealership More
by bpmathur
June 13, 2021
Great service department! Always helpful, friendly and very convenient to have a loaner car when I need one. Highly recommend the service department at this Mercedes Benz location. very convenient to have a loaner car when I need one. Highly recommend the service department at this Mercedes Benz location. More
by R.D.MOTT
Employees Worked With
Christopher Cain
June 13, 2021
I arrived early and was given super customer service with a loaner car. My car was washed and ready for pick up within a couple of hours. a loaner car. My car was washed and ready for pick up within a couple of hours. More
by RANGERTULIP
Employees Worked With
June 09, 2021
Always a great experience coming in for a new vehicle or service. Courteous and knowledgeable staff, especially Tom Maddux. Tom is the Best. He answers all of my questions . service. Courteous and knowledgeable staff, especially Tom Maddux. Tom is the Best. He answers all of my questions . More
by KATHRINE.KEE
Employees Worked With
Thomas Maddux
