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Great Dealership - me
Normally dealing with sales people is NOT a good experience and not my favorite thing to do. I hate the game they play and the stress of it all. But I have to say that it was such a pleasure to purchase our vehicle with John Chapman. Everyone at this family-owned dealership is wonderful and very knowledgeable.They treat you and take care of you just like family. If you are in the market for a vehicle, I HIGHLY recommend you give them a try. Thanks Macdonald Motors!!!
Superior Car Buying Experience - Mary C
I recently purchased a 2009 Lincoln MKZ. Great car! 78k mi and beautiful inside and out. Pain free purchase! Family owned company and very professional!
I would highly recommend them!
Went in for the first time for a regular oil change on my... - winnstore
Went in for the first time for a regular oil change on my 2019 F250 and everyone in the service department was friendly and proffessional
Came in to buy a Ford F150, worked with Brian Leahy worst... - KKM
Came in to buy a Ford F150, worked with Brian Leahy worst salesperson ever. Save your time and if you have to go there run away if Brian Leahy comes up to you.
Always helpful and friendly. Maintenance and sales... - Fletch
Always helpful and friendly. Maintenance and sales personnel are very approachable. I just completed the purchase of my 6th vehicle, from Berlin City. I find this dealership easy to purchase from and follow up service is always topnotch.
Bad customer service - Shellycraiggoodwin
Was told on weekend we were approved went in following weekend and told they needed another week to approve us. Bad communication all around and waist of time
buying a new truck - dj
I want to thank Phill, Tom, Scott, Dwayne for working with me in the process of buying my new truck. They all worked with me in one capacity or anther . I know I got great deal on my new truck and just as much on my trade in .I had a wish list of add ons that they filled for me. This was my first purchase from Best Ford and it won't be my last. I just want to thank everybody from sales , service and the people who prepped my new truck.
Stay far away - Sthompson728
We bought a used truck from the dealer and within a week the check engine light came on. We took it back to the dealership and the gas tank was falling off due to severe rust. Turns out, it was much worse. The rust was so bad under the truck that it was literally crumbling. We wanted them to take back the vehicle because it wouldn't pass inspection and was dangerous to drive. All they would do was give us back a fraction of what we paid for it and trade in the vehicle. We had no other choice so we traded it in for a car we didn't want that was new so we wouldn't have any issues. Overall terrible experience.