28 Ford Service Centers near 43230near 43230

Very professional and very kind. - SHEKIT

Very professional and very kind. Always explains what needs done and cost. I’ve never had a bad experience with ford

All went well per the usual service from those at Byers - bfritch

All went well per the usual service from those at Byers FORD. Drop-off through payment.

The service I received from the time I made my - run26mw

The service I received from the time I made my appointment to the time I left the dealership after my service appointment was complete was tremendous.

A previous poor review of the service department at this - vkpeters59

A previous poor review of the service department at this dealership brought to the attention of the correct individual, Tyler Armstrong, Service manager. He immediately investigated and contacted me and went above and beyond to address my concerns. I am therefore submitting this as an update and recommend if a customer has issues with the service department, especially in trying to get messages to the correct person, let Mr. Armstrong know. Presently it is an outside company engaged by the dealerships owners to answer our calls and route those calls and they have been adding to my frustration. Mr. Armstrong was very approachable and engaging once he was made aware of my issues through utilizing this site. Hopefully I will not encounter any future issues but I now know who the proper person is to directly contact.

Second to None! - Joe S.

The title of my review says everything about the service department at this Ford dealership. I admit I haven't been too happy about the sales department but the service department is SECOND TO NONE. I have been using this service department for approximately twenty years and I have never been disappointed. Every employee with whom I have interacted has been very courteous and respectful of me and my time. This last visit that occured in December of 2016 was no different with Mike contacting me every day letting me know the progress of the repairs. I had to have part of the power steering system replaced and it took a few days for the parts to arrive at the dealership and Mike called me each day to keep me updated. The shipping took place during the Christmas holidays and I can just imagine the number of parcels that were being delivered and I do not blame anyone for this delay. The car runs just fine again as that has always been the case after taking our vehicles to the Bob-Boyd Service Department the past twenty years. Do not hestitate to use this dealership for any of your vehicle needs.

I have an E450 motorhome and have had it in twice at this - rkarst

I have an E450 motorhome and have had it in twice at this dealership First visit was to go over chassis and motor to check for any needed work and possible safety issues. I was very pleased with the service and the follow up on this service. The most recent visit was to have shock absorbers installed front and rear and a wheel alignment. Once again very pleased with the service and follow up. I would definitely recommend Coughlin. I would also like to give a thumbs up to Rob and Greg at the service desk, they are the best, professional and knowledgeable, which makes me feel comfortable doing business.

Krieger Ford has been GREAT to deal with. - acramer2

Krieger Ford has been GREAT to deal with. Carl Easley is the BEST ! He always goes the extra mile to fit me with exactly what I'm looking for, and this time was no exception. He came in during his time off to find me a car, and he's always there after the sale when I have questions about the technology. I couldn't have gotten a better deal anywhere else !!

Great service would recommend the dealership to family... - TAELLIOTT_52

Great service would recommend the dealership to family and friends wanting to purchase a new car. Service is always great . Great rewards program as well.

Was very professional in every way. Easy to talk no... - ruger

Was very professional in every way. Easy to talk no pressure selling.. Great place to buy vehicles!

Took my truck in for an oil change and tire rotation and - richardlong0480

Took my truck in for an oil change and tire rotation and they found out that I needed a battery as well. But everyone was nice and courteous and was done in a very professional manner.

They failed to top off the fluids management has changed - larryesco

They failed to top off the fluids management has changed hands at least once since I've been there last hopefully that helps straighten things out for them.

I wish I could give less than 1 star.I bought my truck... - Dag14gold

I wish I could give less than 1 star. I bought my truck on July 9th. I couldn't test drive it because both batteries were dead. It only has 48000 miles on it so after they replaced the batteries I figured it would be fine so I drove it off the lot. Over the next few weeks I noticed my brakes squealing so I made an appointment to get those checked out among some other lights that had came on (advance trak and ABS). My front tires were also wearing uneven so I wanted them to rotate and align those as well. I booked a service online. They called me and said they couldn't get me in for another week and a half. I said that was fine because I understand there is a lot of demand for services right now. I took it in on August 3rd. They had it for two days. Changed front brake pads and rotors. They said they aligned my tires but did not rotate them or fix the advance trak. They said nothing was wrong with the advance trak but the light came on every time I turned my truck on and wouldn't go away but I said whatever they know better than me. I didn't expect them to do it for free even though I had just bought it less than a month prior. On August 23rd I was on my way home from picking my son up from the babysitter. I smelled brakes and my front end was pulling to the right. I slowed down to about 35mph when my tire broke off behind the rotor (see photos). I skid to a stop. Waited for a tow and towed it back to the dealership. Next day I went in and made sure they had the keys since it was dropped off at 11pm. They said they had everything they needed and would let me know what needed replaced. I waited for two days and called on the 25th. They said they still hadn't looked at it and would hope to see it over the next few days. I told myself to exercise some patience and let them call me when they got the chance. I got a call from Bob Chapman on Monday August 30th saying they wouldn't be able to get to my truck until atleast OCTOBER. While I understand there is a high demand and a limited supply of skilled labor I don't understand how you can do that to someone that just bought a vehicle at your dealership not even 60 days prior. And to top it.off they were the last and only ones to take the tires off the vehicle and work on the brakes. The gentleman I spoke to told me he was calling me to let me know it might not be a bad idea to take it elsewhere since my truck is lifted and has many custom things on it. So now I've wasted another week without a vehicle (my job does require a truck) and it sounds like I will make my first three truck payments without being able to actually drive the thing. I will also have to pay for another tow if I can find someone that can work it before October

It's always comforting to me to visit Buckeye Ford. - Julie Kay Smithson

It's always comforting to me to visit Buckeye Ford. I've purchased three vehicles from them since the late 1980s and with each experience, my confidence only grows! Whether ordering, purchasing, having service work done, or buying from the parts department, it's all a "two thumbs up" for me! Each employee is well-trained, personable and professional, with that vital extra of friendliness. In addition to the employees, I've never had a Buckeye Ford vehicle that was anything other than fantastic. I'm a truck person, from a 1992 Ford F-350 crew cab diesel dually to a 1998 Ford Ranger XLT to my current 5-star truck, a 2022 Ford Maverick XL Hybrid in velocity blue. Chad Swartzmiller was my salesman and guided me through the ordering process to the bewildering array of technological improvements to trucks since I bought the 1998 Ranger (which was a lot!). His patience and expertise are unmatched! Without exception, every experience I've had with each department at Buckeye Ford has been a blessing!

I had an oil change where all the oil ran out. - Beverly Grenier

I had an oil change where all the oil ran out. Got some free oil change coupons and used one 2 months ago and also told the gray smoke coming from the exhaust pipe was condensation. Don't worry until it turns black he says. A REAL mechanic said it was 1 1/2 quarts low last week. The smoke was left over from the oil spill last time. Had to clean the burned oil off of everything, do another oil change and a host of other work that should not have happened. $860 later it runs like a champ. NEVER again. Run don't walk they have no clue what they are doing

Everyone is friendly and they do excellent work I always - jhorsle1

Everyone is friendly and they do excellent work I always go to Donley for my service

I bought my 2015 Chevy Equinox at Donley in Mt Vernon. - frenchie067

I bought my 2015 Chevy Equinox at Donley in Mt Vernon. They treated me like a king. I have all of my service for the Equinox done there and they do a great job!

Great service friendly staff in and out when they say - jeff.w.willey

Great service friendly staff in and out when they say always had great service hear

Professional, friendly and convenient - dks

Staff was professional, friendly and courteous. Everything done in a nice, timely manner. I arrived early but was taken in early and service completed very timely.

I purchased my car here in 2016 and noticed from the - gdavis472

I purchased my car here in 2016 and noticed from the first few days of dealing with them that good customer service does not exist in the sales or service departments. I'm sorry I ever bought a new car from Ricart Ford.

A nice friendly place to get an oil change have a cup of... - billyd_1000

A nice friendly place to get an oil change have a cup of coffee and see what's new.