53 Kia Service Centers near 91790near 91790

Cristina took good care of me this last visit and the - paulschelly

Cristina took good care of me this last visit and the work done was all correct and delivered on time.

Excellent customer service. - cecelia.bolden

Excellent customer service. Appreciate being able to have the same person taking care of me.

"I had the best experience with Sharleen Macias! - Carcamojacqueline

"I had the best experience with Sharleen Macias! "Great experience! The staff is very knowledgeable, and the prices are reasonable and transparent. Sharleen, my service advisor, was incredibly helpful and honest. Sharleen was not only great at what she does, but also honest and genuinely kind. I'm so glad I decided to bring my car here, and I'll definitely be back for any future repairs. Thank you for providing such superior service!" Hope Sharlene's work ethics don't go unnoticed..

I bought my 2019 Kia Sorento from the dealer about 1 1/2 - GEWARF

I bought my 2019 Kia Sorento from the dealer about 1 1/2 years ago. Unfortunately, recently the oil was evaporating due to a known defect in the CDI engine design. When I went t o the service department I was introduced to Service Manager Greg Saakyan. He told me he was aware of the symptoms of this situations, asked me several qualifying questions. He told me he would need to keep the car for about a week to have the mechanics make a final assessment, and if they found the car to have the known defect, they would need to have a manufacture's mechanic inspect the car. I was so so impressed with Greg, everything that he committed to do, he did it, and kept me informed of the process via texts and phone calls. As expected, the result of the analysis was that the entire engine needed to be replaced. Greg arranged for a loaner car for the next week while they received and replaced the engine. Since the car was still under warranty, all of the work was completed at no cost to me. I have been driving the car with the new engine for a week, and it is running perfectly. Additionally, Greg and I are working together to schedule some preventative maintenance items in the near future. I am so grateful for how he handled the entire process, as well as the assistance provided by the other members of the service team.

I took my car for a recall. Excellent service and very... - Ziky

I took my car for a recall. Excellent service and very professional people at the shop. However, the person who answers the phone to make the appointment , Jennifer, very rude and not help at all. It gives a bad image to the dealership. So the first impression is very bad. They should send her to a customer’s relation seminar to learn the basics

Great experience , come here for service always good... - jason.quirarte

Great experience , come here for service always good attitude with staff and prompt services on my car.

Mitch got me in quickly and Sophannara finished the - bertwilson1

Mitch got me in quickly and Sophannara finished the maintenance accurately and in a timely matter. Mitch did a good job explaining the next maintenance at 30k.

From the beginning, my experience was difficult. - Frank G

From the beginning, my experience was difficult. My service advisor, Michael Tatum, was dismissive of my concerns and gave me a hard time when I initially brought my vehicle in. I repeatedly reported abnormal suspension noises, but I was told multiple times that the sounds were “normal,” and there was reluctance to properly address the issue. Eventually, repairs were approved under my warranty, and I was informed that multiple components including the front and rear struts, control arms, and a motor mount had been replaced. However, after continuing to experience the same issues, I took my vehicle to another Kia dealership for a second opinion. At Kia of DTLA, a third diagnostic confirmed that the parts that were supposedly replaced did not appear to have been changed. At that point, I returned to Kia of Cerritos and spoke personally with Eli the service manager. After reviewing my concerns, he arranged for my vehicle to be towed back to the dealership for further investigation. Due to the inconsistency between what was billed under warranty and what was actually performed, this situation raises very serious concerns about the integrity of the work completed. I have already reported this matter to Kia America corporate as well as the California Bureau of Automotive Repair for further investigation. If this happened to me, it is highly likely that other customers may be experiencing similar issues, and I believe this warrants a thorough internal review of service practices at this location.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!

This is the best auto repair shop I've taken my car to... - ThomasGameiro

This is the best auto repair shop I've taken my car to recently. The mechanic was able to repair quickly my engine that was the cause to come to Autocraft. I'm very thankful to them and I'll recommend this business because of their great service and affordable prices.