495 Mazda

Alex needs a promotion and a raise! I had to have my Mazda towed to 495 Mazda after blowing a tire and breaking down on the side of the highway. . I basically dropped my car off unannou I had to have my Mazda towed to 495 Mazda after blowing a tire and breaking down on the side of the highway. . I basically dropped my car off unannounced. He was able to get it repaired in less than 24 hours. He made what could’ve been terrible a seamless and easy experience. Not to mention he is one of the most pleasant individuals I have ever met. Thanks Alex! You’re a rockstar! More

1st service on my new CX-50 was such a breeze. Thank you Emily for making things so swift and stress free. Second to none! Thank you Emily for making things so swift and stress free. Second to none! More

This was my first time financing a car through a dealership and it turned out to be a great experience everyone at 495 Mazda was friendly and welcoming and I never felt pressured at any point Alex w dealership and it turned out to be a great experience everyone at 495 Mazda was friendly and welcoming and I never felt pressured at any point Alex was especially helpful- he explained everything clearly and made my entire process easy to understand. I left feeling very satisfied with both my purchase and overall experience More

Got my car serviced and like always, everything was great and done on time and professionally handled and done on time and professionally handled More

Had the BEST experience at 495 Mazda thanks to Emily (service writer) and Scott (service manager). Emily quickly picked up the phone and was all ears to help me pin point the issue! Within that same wee (service writer) and Scott (service manager). Emily quickly picked up the phone and was all ears to help me pin point the issue! Within that same week, they were able to get me an appointment and find the issue in no time! I was greeted by Emily with a smiling face and ready to help me, then she got her service manager scott to go on a ride with me to figure out the issue itself with my car. Within three minutes, he was able to name the problem and set me up for a loaner for a few hours and came back and my car was brand new!! Nothing but great people and great technicians over at 495 Mazda! Thank you Emily,Scott and the rest of the service team :) More

Alex was amazing! !! No pressure which i appreciate. Very thorough in explaining everything and honest!!!! !! No pressure which i appreciate. Very thorough in explaining everything and honest!!!! More

I went to mazda the other day to get an inspection sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very h sticker they put it on the same day emily was super awesome thank you emily and every one at mazda for taking care of my car and washing it to very happy every thing went very good I will definitely come back again great job every one More

I've always had a fantastic experience here at 495 Mazda. From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are st From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are straight up with when something does vs. doesn't need attention, and I've found their prices to be comparable to most other places. Natasha Estabrook has been a lifeline for us and we really appreciate her support! All in all, a positive experience! More

Vehicle in to address recall issue. Worked with Alex Maillet, could not have been nicer! Worked with Alex Maillet, could not have been nicer! More

Great people in sales but don’t go there on a Sunday ( or any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a any other day when the “ finance” people aren’t there, I had to sit on my heals for 1 1/2 hours before I could get into the “ finance” office for a simple “ cash” transaction. The car I wanted to buy had everything I wanted in terms of options, otherwise I would have walked out and said “ Forget It !” Even the manager (?) in charge was powerless to speed up this incredibly slow “ finance person” BAD business ! I even tried to secure the car by giving the manager (?) my $1000 deposit check plus a $1 and a handshake to seal the deal but he refused! STUPID ! I finally (another 1/2 hour after the above) got in to see the “ finance guy” and it took only 10 minutes. BUT three days later when the salesman delivered the car I found out the “ finance guy” had INCORRECTLY filled out the paperwork on my bill of sale! Ha! So, like I say, DON’T GO ON A SUNDAY ! More