
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First service visit on a new car. Really impressed at how smoothly the visit went and how clean and comfortable the waiting area was. Really impressed at how smoothly the visit went and how clean and comfortable the waiting area was. More
The service process is very efficient. The diagnostic video is very helpful, illustrating the major issues. Taking the time to explain the cost breakdown is a very good practice. I was ha The diagnostic video is very helpful, illustrating the major issues. Taking the time to explain the cost breakdown is a very good practice. I was happy with the service. Thank you. Ann More
Mazda 495 is the Best dealership Domenic Pellegrino goes above and beyond for all customers- Once entering dealership you are greeted by many friendly and warm employees. You feel quite comfortable with n above and beyond for all customers- Once entering dealership you are greeted by many friendly and warm employees. You feel quite comfortable with no pressure at all. Dogs are even allowed to be there with their owners. My time at 495 Mazda was amazing- from signing documents and until I left to go home I felt quite comfortable and felt I was treated well. I highly recommend 495 Mazda the next time you are looking to buy or lease a car. More
Thank you Kristen Murphy! Awesome customer service, she helped us through all the process, great experience. Awesome customer service, she helped us through all the process, great experience. More
The customer service has always been terrible. Every time I come in it’s something. I’ve been there for about 3 years and yet every time I come in it’s like it’s the first time they’ve ever seen m Every time I come in it’s something. I’ve been there for about 3 years and yet every time I come in it’s like it’s the first time they’ve ever seen me. I have to fight for the oil changes I pay for monthly. Some how they just don’t keep my records? I’ll never go there again nor recommend it to anyone. More
My new car had some warning lights for the front sensor and needed tohave the tires balanced. Since my car was only 2 weeks old I was corroded. They identified the parts needed and paced The order right aw and needed tohave the tires balanced. Since my car was only 2 weeks old I was corroded. They identified the parts needed and paced The order right away. They explained everything and reassured me that the problems would be resolved More
Nice modern dealership. Friendly sales team. In our experience, we did not have high pressure sales. Paperwork processing was pretty quick. Friendly sales team. In our experience, we did not have high pressure sales. Paperwork processing was pretty quick. More
We really enjoyed our experience at 495 Mazda. Alex was great. He went above and beyond to explain everything and make us comfortable with our decision to buy the CX-5. Because of Alex's effort Alex was great. He went above and beyond to explain everything and make us comfortable with our decision to buy the CX-5. Because of Alex's efforts, we would not hesitate to recommend this dealership. The entire experience was excellent. We hope the folks in the Service department are as customer friendly as Sales as we continue our relationship with this dealership. Thanks to all! More