
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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I had a great customer service experience at 495 Mazda. The staff was kind, professional, and very helpful. I am happy with my purchase except for some fumes and white smoke coming from my engine. I will b The staff was kind, professional, and very helpful. I am happy with my purchase except for some fumes and white smoke coming from my engine. I will be bringing it by the service department tomorrow afternoon. I don't believe there is any major issues with the car however i expect the highest level of quality therefore i will be having the technicians look over the car one more time. More
Needed a new car. This dealership had good inventory on gently used cars. The personnel were easy to deal with. They did say that they had replaced my key fob battery but the screen said to replace it aft gently used cars. The personnel were easy to deal with. They did say that they had replaced my key fob battery but the screen said to replace it after one month. Love the car so far More
I bought my first car from 495 Mazda; from the very first phone call till I drove my car out of the parking lot, so far I have had straightforward, honest, fast and respectful interactions. Car market in the phone call till I drove my car out of the parking lot, so far I have had straightforward, honest, fast and respectful interactions. Car market in the past year or so has been insane, however people working at this dealership made it just so much nicer to navigate. Thank you! I will have no reservations to send my friends and family there. More
Great service as always. Came in for an oil change, and tire rotation. Paul pointed out that the brakes might need some work on the next oil change, but they would be fine for this visit. No attempt to tire rotation. Paul pointed out that the brakes might need some work on the next oil change, but they would be fine for this visit. No attempt to up-sell the service. More
Very friendly and knowledgeable personnel in both sales and finance. Impressed with cleanliness and appearance of showroom. Pleased with preparation and delivery of vehicle. A good experience. and finance. Impressed with cleanliness and appearance of showroom. Pleased with preparation and delivery of vehicle. A good experience. More
Stated the process early and although not very much selection to choose from due to the circumstances we all live in now it was a easy and friendly experience selection to choose from due to the circumstances we all live in now it was a easy and friendly experience More
Process was easy and straight forward, no sales hassle. Dominic took the time to go through the car with us, and get help from Alex to figure out how the charging pad worked. Dominic took the time to go through the car with us, and get help from Alex to figure out how the charging pad worked. More
Friendly atmosphere and pressure free dealing. I enjoyed working with the sales department at this location. Also the process was fast and time friendly.l working with the sales department at this location. Also the process was fast and time friendly.l More
Service department was very accommodating with after-hours drop-off and pick-up for 10,000-mile service, recall notice and state inspection. Was hoping for an exterior/interior cleaning, but we ca after-hours drop-off and pick-up for 10,000-mile service, recall notice and state inspection. Was hoping for an exterior/interior cleaning, but we can get that any time. More
Mazda 495 makes everyone feel like a VIP. The Service Department rocks! Feel forced to say more to meet the 25 words minimum. Please change this for future surveys. Department rocks! Feel forced to say more to meet the 25 words minimum. Please change this for future surveys. More