495 Mazda

We had a great experience buying a car at 495 Mazda! We worked with Alex M and Mike, both of whom were wonderful. All our questions were answered patiently and skillfully, no matter how many questions we h worked with Alex M and Mike, both of whom were wonderful. All our questions were answered patiently and skillfully, no matter how many questions we had. Alex provided kind customer service and didn’t mind us giving the car one last trip around the block before we finished the deal. I’m confident that we went home with a high quality, reliable car. Thank you, Alex and Mike of 495 Mazda! 😊 More

I had a great experience with this dealership once I was able to make it in to purchase the car. The sales manager Mike was excellent, professional, and accommodating. The sales associate Alex that I dealt able to make it in to purchase the car. The sales manager Mike was excellent, professional, and accommodating. The sales associate Alex that I dealt with at the dealership was also very polite and knowledgable about the vehicle. I had a reasonable number in mind that I wanted to spend and they were able to give me that price with the features and add-ons I wanted. They did not try to up-sell or add additional fees. I will say that my initial experience over the phone with Rygan Santos was not as pleasant. He was not willing to give me simple information such as whether they had the certain parts in stock or what an estimated monthly payment would be without an argument about why it was too difficult to provide that information. I don't know if he was having a bad day or what but shouting "Are you coming in or not!" and acting like the customer owes you something for doing your job is not how to make a sale. Luckily Mike and Alex made up for it with their professionalism. More

Knowledgeable service advisor very nice.And Knowledgeable service advisor very nice. And understanding of time and concern Knowledgeable service advisor very nice. And understanding of time and concern More

Excellent service. They took me on time and kept me updated on progress. Beautiful showroom to sit and wait. Prices are reasonable. updated on progress. Beautiful showroom to sit and wait. Prices are reasonable. More

Everything was very organized from the time I made an online appointment. The device manager was friendly and gave me a sense of convidence in the service department. online appointment. The device manager was friendly and gave me a sense of convidence in the service department. More

Fast, responsive, friendly. My initial quote was different (lower) than the ultimate price they tried to charge me when I went to pay. However, once I told them that I was quoted a lower price, they different (lower) than the ultimate price they tried to charge me when I went to pay. However, once I told them that I was quoted a lower price, they adjusted my balance without too much trouble. More

My overall experience with 495 was great. My only complaint is that they could’ve been more clear about the paying & registering process. I was only told on the day of my pickup that they couldn’t re complaint is that they could’ve been more clear about the paying & registering process. I was only told on the day of my pickup that they couldn’t register my car until they receive the full payment, which they turned down at the first place during my purchasing visit for not accepting personal chèques. Gladly everything sorted out later. They efficient registered and inspected the car within one hour, so I didn’t have to wait on site any longer than than I planned. Just hope that the paying and paperwork process was better explained so there needs not be any surprises. More

Jonathan was great. I was very happy with my service. I also enjoyed the video of the tech working on my car. It gave me a heads up on few things. also enjoyed the video of the tech working on my car. It gave me a heads up on few things. More

Great experience and quick which was good as needed to find a car quickly Salesman was very good in his approach and knowledge about the car find a car quickly Salesman was very good in his approach and knowledge about the car More

Great experience! Customer service is exceptional. I was kept well informed of progress. Provided a loaner car for the duration. Would highly recommend for service needs. was kept well informed of progress. Provided a loaner car for the duration. Would highly recommend for service needs. More