495 Mazda

I’m very happy with the quality and speed of service. Everyone is awesome and helpful! Everyone is awesome and helpful! More

I had a great experience buying my Miata from this dealership. I wanted a manual but I never had experience driving one. Alex was my salesperson and he went above and beyond for me with his customer s dealership. I wanted a manual but I never had experience driving one. Alex was my salesperson and he went above and beyond for me with his customer service. When my car was ready, he started teaching me around noon and it was sundown already by the time I got the hang of driving it back home. He even offered to drive it back for me to make sure I will be safe on my way home. Alex was kind and patient with me and I could not have asked for anyone better. I am still happily rowing gears months later and its all thanks to Alex and 495 Mazda! More

Horrible customer service. Before I signed the paperwork on my new car they made a bunch of promises about registering the car for me. Afterwards they basically told me I had t Before I signed the paperwork on my new car they made a bunch of promises about registering the car for me. Afterwards they basically told me I had to do it myself. I made an appointment at the dmv like they asked and then the made a huge argument over the appointment being too late in the day. While I was working, my mother tried to call and explain that the appointment I made was the only one available for a month. Domenic then tried to intimidate my mother over the phone by telling us “how things are going to go”. We threatened to report him to corporate and he backed off. Then on the day of registering the dealer Alex did nothing and insisted I had to do everything otherwise the dmv wouldn’t register the car. I asked the dmv rep and they said it’s not true. Alex also assured me that he brought all the paperwork but when I get to the desk it turns out he forgot the proof of insurance that he told me received 4 days prior. Luckily I didn’t trust them and made sure to bring my insurance card. Save yourself some time and hassle and buy elsewhere. More

the entire experience has been excellent. Kristin Murphy was an informed salesperson. I love the new XC-5 Kristin Murphy was an informed salesperson. I love the new XC-5 More

We had a good experience purchasing a new vehicle from Savan at 495 Mazda. It was a low hassle and low pressure experience. Savan at 495 Mazda. It was a low hassle and low pressure experience. More

The service was prompt, I had a clear understanding of the work performed. customer satisfaction was important to the people that I talked to. Well done. the work performed. customer satisfaction was important to the people that I talked to. Well done. More

My vehicle has been in multiple times for an issue. I believe that it will be fixed this time for good. Paul in Service explains the issue and the solution to fix it and has been great to work with. I believe that it will be fixed this time for good. Paul in Service explains the issue and the solution to fix it and has been great to work with. More

I visited 495 Mazda after purchasing my vehicle there weeks before. I had a persistent noise from since I purchased the car that would not go away. After three appointments and approximately three non-co weeks before. I had a persistent noise from since I purchased the car that would not go away. After three appointments and approximately three non-consecutive weeks of them having my car, I felt at a loss. I took it to a different dealership, and they found an issue with both front struts within less than 24 hours--noise was gone; they and I were unsure how 495 missed it within the three visits they had to my car. On top of this, I felt the customer service was lacking with some of the comments made by employees. I feel like I wasted a lot of time and energy here for what turned out to be a clear fix. More