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495 Mazda - Service Center

Lowell, MA

4.8
1,459 Reviews

1,459 Reviews of 495 Mazda - Service Center

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December 02, 2020

Experience with the Service Department has been excellent: easy to get appointments, good phone info, friendly service when there, and so far as I can tell quality work and reasonable rates More

by LARRY.TAKIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
December 01, 2020

I trust 495 Mazda. Everyone in there I talk to is so courteous. The place is always clean as a whistle. Never had a problem there and will continue going to 495 Mazda!!!! More

by LAWMCI16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Great service, as always! One comment though: the chairs in the waiting room are too close to the coffeemaker and if you are sitting there, people getting coffee stand too close to you. More

by YM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

YM responded

Great service, nice people.

November 28, 2020

Quick, efficient and resolved in timely fashion. No appointment, was received three hours before closing and work order submitted well before service department closed on a Friday More

by GEWIEDEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Lannan Mazda is top-notch! The service folks are professional and expedient. It only took about 40 minutes to have my car inspected and fixed. I'm so glad I purchased my vehicle from Lannan! More

by Keith Bernard Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
November 25, 2020

Great communication the entire time. Cesare has been a pleasure to work with. Extremely nice guy, too!!! looking forward to a all back to finalize the recall. More

by JRRT82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
November 24, 2020

The staff here is always very friendly, courteous, informative, and accommodating. They make getting your car serviced, repaired, and maintained as easy as possible. They also give your car a quick wa More

by AirRik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
September 18, 2020

I am happy with my experience. The dealership was clean, I got prompt service from knowledgeable sales reps. I will definitely come back for future business More

by MLAPORTA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John campbell
September 18, 2020

Service staff were friendly and the work was done fast. They also made sure all issues were resolved upon vehicle pickup. Highly recommended to stop by if you car is having any issues at all. More

by r0bdawg11
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Great serive always in and out and no problems making appts. Staff is always helpful and ready to explain anything that needs to be answered. More

by JBETANCUR891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
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