94 Nissan of South Holland

Ms. McGreal was patience, respectful, nice, kept me informed on what needed to be fix on my vehicle and made sure I was satisfied with my service. informed on what needed to be fix on my vehicle and made sure I was satisfied with my service. More

Horrible...I had a 7am appointment...dropped my car off the night before my service appt. Nissan had my car all day the next day until closing and never looked at my car. Mind you this was a Saturday.... the night before my service appt. Nissan had my car all day the next day until closing and never looked at my car. Mind you this was a Saturday....I'm very dissapointed. A month ago I took my car in for the recall. Had to take off work to get this service done only to find out they never serviced the car. So why did they schedule me for a recall to be completed when it can't be done until September. Now I have to take off work again to get this service done because they only perform this service during the week day. More

Steve in service was awesome. The rest of the dealership not so much in my experiences. I couldn’t be put in contact with a service Dept member in anything close to a timely manner...it took three calls one not so much in my experiences. I couldn’t be put in contact with a service Dept member in anything close to a timely manner...it took three calls one of which I was hung-up on! Also no appeared to know anything until I spoke with Steve. I was told to bring my vehicle in on the wrong day...luckily I have a second car otherwise I would have been screwed. The only reason I wouldn’t recommend the service department is because it’s part of this dealerships More

Friendly funny very professional and it didn't take all day to complete the process of getting another car and I left excited and happy. day to complete the process of getting another car and I left excited and happy. More

Shows great hospitality to the customers, make you welcome, It’s in a great location. Service person takes care of your needs right away explains the problem and how it will be performed. welcome, It’s in a great location. Service person takes care of your needs right away explains the problem and how it will be performed. More

My experience at 94 Nissan The service managers at 94 Nissan are the most friendly service managers I've experienced since I've been returning my car for service. The service is The service managers at 94 Nissan are the most friendly service managers I've experienced since I've been returning my car for service. The service is fast, they keep you informed if you're waiting and the waiting room is clean and accommodating. I appreciate the extra effort 94 Nissan puts forth to satisfy their customers. . More

My service has been great every since I brought my car I’ve worked with some great people & I have told other people about you guys I’ve worked with some great people & I have told other people about you guys More

Friendly and Stephanie kept me informed of the wait time and my suv was ready when stated. She was able to get me a Uber to my appointment. and my suv was ready when stated. She was able to get me a Uber to my appointment. More

Bait and switch tactic I visited 94 Nissan of South Holland to look at a used car (<$5,000). I confirmed the car was there on Thursday via email and they confirmed it. The I visited 94 Nissan of South Holland to look at a used car (<$5,000). I confirmed the car was there on Thursday via email and they confirmed it. Then I visited the dealership on Saturday. After about 20 minutes of the sales person looking for the vehicle he told me that the car "was sent to wholesale yesterday" (Friday). After he said this, he IMMEDIATELY asked if I wanted to look at some financing options. I felt I had gotten baited into their dealership so I left quickly. On Sunday I checked their website and the car I was looking for had gone. Then the car reappeared once again on Monday. I decided to ask again about this car on Tuesday and got an email back saying they were "looking into it". No response for several days, then I responded to their email on Friday asking if the car was available or not. After I had originally visited the dealership I also got an email from someone claiming to be the General Manager, I also sent him a courteous email about the lack of service I had received in trying to find a car that was STILL LISTED ON THEIR WEBSITE. No response yet (3 days ago) to any of my requests. The email address was from Booker McGee but it was signed as Tina Haddad with a different email address. And the person I had originally verified the vehicle had an email that was Tosha Hickey but signed John Palmer again with a different email address. Not sure if they all use everyone's email there, but this was strange. It's clear that they have only one objective (money), and being courteous and treating their customers with respect and being truthful about their inventory is not on their list. More

Excellent services and excellent customer service. Derryl answer all my questions as always. He kept me inform about my baby (car). Thanks you in advance answer all my questions as always. He kept me inform about my baby (car). Thanks you in advance More