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A-1 Toyota
New Haven, CT
1,144 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,144 reviews
May 06, 2017
Excellent service! I purchased a certified pre owned Tacoma and could not be happier with the customer service. My salesperson, Kevin Wright, was friendly and knowledgea I purchased a certified pre owned Tacoma and could not be happier with the customer service. My salesperson, Kevin Wright, was friendly and knowledgeable about the Toyota products. Kevin offered many upgrades for my truck but there was not any pressure for a sale. I would recommend this dealership to anyone wishing to purchase a quality vehicle at the best price with the least amount of hassle. Kevin and Paul Wright were the best and made my experience worthwhile. More
by tfh
May 06, 2017
Quick and friendly Mr Brice is a good salesman process was easy and didn't take long at all, I am very pleased with my 2017 Camry, I would do business with him again. Mr Brice is a good salesman process was easy and didn't take long at all, I am very pleased with my 2017 Camry, I would do business with him again. Thank you David More
by Brentkd1
Employees Worked With
David Bryce
April 30, 2017
Great dealership My wife and I found the experience with all of the staff we dealt with very pleasing. I'v been in business for over 35 years and no how important in i My wife and I found the experience with all of the staff we dealt with very pleasing. I'v been in business for over 35 years and no how important in is to keep a good relationship with customers. We found David and Paul very pleasing to deal with. I was recommended to A-1 by a friend who has purchased a number of vehicles from you and he was absolutely correct in referring me to your dealership. Thanks Bob More
by bobby-K
April 30, 2017
Eddie and Carlos are the best! We purchased a 2017 Toyota Yaris iA this weekend at A-1 Toyota and highly recommend this dealership. Excellent customer service, extensive product kn We purchased a 2017 Toyota Yaris iA this weekend at A-1 Toyota and highly recommend this dealership. Excellent customer service, extensive product knowledge, and great financing options. Eddie and Carlos are the best! More
by Mishka2017
April 29, 2017
Excellent purchase experience at A-1 Toyoya Our salesman, Quincy Smith, was very knowledgeable, personable, and showed us options without any pressure. He created the best car purchasing and str Our salesman, Quincy Smith, was very knowledgeable, personable, and showed us options without any pressure. He created the best car purchasing and stress-free experience we have ever had, and went above and beyond in being helpful and thorough. Our finance guy, Angel Ramos, was also very experienced and presented options in the financing without any pressure. It was also the most organized car purchase we have ever made. Both of these gentlemen made us feel like they truly cared about our interests, as well as this being an honest, comfortable experience. More
by ToyotaFamily1
April 27, 2017
Awesome team Eddie was very polite and explained all details to me about the car and price. I will highly recommend my family and friends to him. Eddie was very polite and explained all details to me about the car and price. I will highly recommend my family and friends to him. More
by Alexis Pabon
Employees Worked With
April 27, 2017
A great releif David gave me a complete tour of the A-1 facility.He seemed totally interested in getting me a car 1 liked but also financially possible.A complete David gave me a complete tour of the A-1 facility.He seemed totally interested in getting me a car 1 liked but also financially possible.A complete professional team at A-1, I would recommend to all family and friends.In closing thank you David and the entire A-1 team who made my purchase possible. More
by the himmel
April 26, 2017
First-Class In one word- "Awesome." I have worked many years in the customer service industry and my experience at A-1 Toyota exceeded all my expectations; court In one word- "Awesome." I have worked many years in the customer service industry and my experience at A-1 Toyota exceeded all my expectations; courteous and attentive to every detail beyond any car-purchasing experience I've ever had. My salesman, David Bryce is a gem and a gentleman; all other personnel I dealt with during the process, which heretofore had been an arduous and over-whelming search, impressed me with their demeanor and skills as well. Thank you all at A-1 for helping me to find such an outstanding car! Sincerely- Barbara Hawes More
by B.Hawes
April 26, 2017
Very helpful and low key. Mr. Fariz Dadic was very polite and helpful.He was able to locate a car wich was more car for less money. I have been dealing with A-1 for many years Mr. Fariz Dadic was very polite and helpful.He was able to locate a car wich was more car for less money. I have been dealing with A-1 for many years and will continue to do so. More
by Al 99
April 23, 2017
Purchase of 2017 Toyota Camry This is to advise that my dealings with Mr. Quincy Smith were extremely helpful and professional. His attention to detail and his expertise resulted i This is to advise that my dealings with Mr. Quincy Smith were extremely helpful and professional. His attention to detail and his expertise resulted in consummation of the purchase in just a few hours . I would not hesitate to recommend him to a friend or family member for the purchase of a car. More
by ron.fiore
Employees Worked With
